Ashley L.Milline

OFFICE ASSISTANT

Contact Expertise Awards

Phone

Email

407-***-****

Microsoft Office 365 & Google Workplace

Avaya, Cisco and Slack

Time management & Scheduling

Order fulfillment

45 WPM Typist

Strong Communication

Team Leadership

Sorting and Labeling

Social Media Knowledge

adx27b@r.postjobfree.com

About Me

Experience

Dedicated office Assistant with over 8 successful years of clerical experience in busy office environments achieving superior administrative effectiveness. Excels in telephone support and greeting arriving visitors—strong knowledge of Cisco and a history of achieving high data output. Scheduled and coordinated meetings,

appointments, and travel arrangements for

supervisors and managers.

Trained 2 office assistance during a period of

company expansion to ensure strict

adherence to company policies.

Managed travel and expense reports for team

members.

Greeted visitors and determined the

appropriate point person and meeting time

for their specific situations.

Purchased and maintained office supply

inventories, carefully adhering to a $4,000

annual budget.

Developed new filing and organizational

practices saving $3,000 per year in contracted

labor expenses.

Performed inventory controls, ordered

supplies, counted warehouse products,

unloaded and shipped deliveries.

Resolved any inventory discrepancies and

worked on the development of new inventory

control procedures in order to increase

overall efficiency and reduce unnecessary

costs.

Optimized proper inventory levels for

equipment, products, and supplies to

successfully decreased dead stock by 15%.

Participated in 3 weekly team meetings and

offered relevant insights regarding ways to

improve inventory control functions.

Awarded Employee of the Month thrice for

performing great work.

Influencer Realty Group 2020-2023

Nassua Candy 2019-2020

Office Assistant

Inventory Specilist

Education

2011

High school

Diploma

Miramar High School

EMPLOYEE OF THE MONTH

2019 / Nassau Candy

"FASTEST LEARNER" AWARD

2015 / Convergys

Experience

Bahama Breeze 2018-2019

Head Hostess

Delegated waitstaff tasks to hostess and host

during peak rush hour, Improving efficiency by 23%. Developed an editable seating chart based on peak

flow, decreasing customers' waiting time by 16%

and increasing available seating by 21%

Answered phones to schedule, confirm, and cancel

reservations, and provided information about

operating hours.

Greeted an average of 200 guests per day at the

door ad escorted them to their tables.

Presented the restaurant's daily specials to tables, and sold customers on popular drink options,

contributing to a 10% rise in drink sales that year. Convergys 2013-2018

Customer Service Representative

Handle 50+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services. Received an average 85% customer satisfaction rating to date, 15% higher than the company average.

Trained two new employees in how to use Cisco and

Avaya, enter customer data, and organize customer

interaction log.

Suggested a new tactic to persuade canceling

customers to stay with the company, resulting in a 5% decrease in cancellations

Memorized the entire line of company products and

services, including prices and special discounts.

Contact this candidate