AW Angela Wells

Tyler, TX ***** 903-***-**** adwv34@r.postjobfree.com

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS Staff Management

Staff Training

Customer Relations

Time Management

Staff Supervision

Sales Reporting

Customer Service and

Satisfaction

Cash Deposits and Receipts

Merchandising

WORK HISTORY 1ST ASSISTANT MANAGER 05/2022 to CURRENT Cato's Fashion 3108 Shiloh Road Suite 107

Helped with planning schedules and delegating assignments to meet coverage and service demands.

Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success. Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Reviewed sales and gross profit report to assess company efficiency. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Assisted in organizing and overseeing assignments to drive operational excellence.

Mentored team members to enhance professional development and accountability in workplace.

FRONT DESK CLERK 06/2022 to 01/2023

La Quinta Inn & Suites University Area 2552 S SE Loop 323 Tyler Tx Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Collected room deposits, fees, and payments.

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention. Introduced customers to resort amenities with pleasant and helpful demeanor.

SELF EMPLOYED CLEANING HOUSES 01/2013 to 05/2022

Angela Wells Tyler, TX

Organized and used industrial cleaning products following strict safety procedures.

Vacuumed and shampooed carpets, upholstery and other fabrics. Maintained optimal supply levels to meet daily and special cleaning needs. Operated buffers and burnishers to clean and polish floors. Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

EDUCATION Diploma Basic 05/2002

Chapel Hill High School, Tyler, TX