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Administrative Assistant Customer Service

Location:
Woonsocket, RI
Posted:
May 02, 2023

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Resume:

Amy Douglass

Woonsocket, RI *****

adwuy8@r.postjobfree.com

+1-401-***-****

Motivated and efficient worker who demonstrates strong time management and prioritization skills. Compassionate person and previous nurses aide adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advance medical terminology and procedures. Authorized to work in the US for any employer

Work Experience

Waitress

The roast house - Blackstone, MA

May 2019 to July 2021

• Welcomed customers as they arrived

• Took orders

• Served food

• Set up payments by POS

• Kept the restaurant clean and sanitary

• Checked on guests frequently

Barista/Cashier

Dunkin' Donuts - Bellingham, MA

March 2018 to March 2019

Responsibilities

Make sure to provide a safe work environment for both employees and guest. Educate all customers about our coffee, tea, and food. Always provide friendly customer service to guests. Take orders, ring our customers and handle cash. Clean work area, machines, and equipment. Skills Used

Multitasking. Teamwork. Communication skills. Working in a fast paced environment. Certified Nursing Assistant (CNA)

Solaris Senior Living of Vero Beach - Vero Beach, FL March 2016 to February 2017

Provide direct patient care, assist with ADL's, provide a safe and clean work environment, collect specimen and vital signs, answer call lights and aid in resident care and safety. Administrative Assistant

Boston Barricade Company - Vero Beach, FL

August 2014 to September 2015

Answer multiple phone calls, use of Microsoft word, excel, and outlook. Maintaining a neat and organized office.

Certified nursing assistant

Golden Pond Assisted Living Facility - Hopkinton, MA October 2008 to February 2013

Golden Pond Assisted Living Facility

50 West Main Street

Hopkinton, MA 01748

o Provided a comforting and soothing environment

o Responded appropriately to the physical, emotional, and development needs to residents o Maintained a clean, healthy, and safe environment o Reported any unusual circumstances in the residents' condition or environment o Collects residents specimens and data, including vital signs, input/output and other delegated measurements

o Answered call lights and aided in residents comfort and safety by adjusting beds, lights, bed rails, pillows, residents' clothing and bedside tables/ equipment. o Monitored expiration of medical supplies and medications. Server/Hostess

bickfords bar and grille - Framingham, MA

January 2007 to April 2011

Responsibilities

Provide a safe work environment. Provide friendly customer service. Serve customers food and drinks in a comfortable, fun environment.

Accomplishments

Made my way up from a hostess to a server

Skills Used

Multitasking, working at a fast pace. Great communication skills. Teamwork. Education

High School Diploma

Assabet Valley Regional Technical High School - Marlborough, MA 2005 to 2009

Skills

• CNA (10+ years)

• Home Health

• Dementia Care

• Alzheimer's Care

• Operating Systems

• Vital Signs

• Patient Care

• Microsoft Word (10+ years)

• Microsoft Outlook (10+ years)

• Microsoft Excel (4 years)

• Microsoft Powerpoint (10+ years)

• Microsoft Office (3 years)

• Typing (10+ years)

• QuickBooks (2 years)

• AutoCAD (3 years)

• Computer skills (10+ years)

Certifications and Licenses

Food Handler Certification

CPR Certification

Additional Information

Skills

o Efficient and reliable ream player

o Patient-focused care

o Anxiety disorder expertise

o Obsessive-compulsive disorder proficiency

o Effective multi-tasker

o Mathematical aptitude

o Calm under pressure

o Personality disorder treatment aptitude

o Dementia & Alzheimer's knowledge

o Medication certified



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