256-***-**** • email@example.com • Huntsville, AL 35801
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes oﬀice management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Summary
Skills • Staﬀ Scheduling
• Employee Motivation
• Department Oversight
• Customer Service Management
• Finance and Accounting Oversight
• Performance Evaluation and Monitoring
• Business Leadership
• Administrative Management
• Assignment Delegation
• Supplier Monitoring
• Quality Assurance
• Team Leadership
• Management Team Building
• Goal Setting
• Decision Making
04/2022 - 02/2023
SFL Store Front Leadership, Walgreens, Huntsville, AL 04/2000 - 12/2022
Oﬀice Manager, Huntsvegas Inkk, Huntsville, AL
• Prepared and submitted nightly bank deposits.
Created schedules and assigned jobs based on employee strengths and anticipated customer demand.
• Managed inventory and ordered new stock to refill low running items. Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Used excellent verbal skills to engage customers in conversation and eﬀectively determine needs and requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
• Implemented campaigns and promotions to help with developing goods and services.
• Managed oﬀice inventory and placed new supply orders. Monitored payments due from clients and promptly contacted clients with past due payments.
09/2021 - 01/2022
Package Handler, Target Distribution, Madison, AL Maintained impeccable oﬀice organization to support eﬀiciency, professionalism and performance objectives.
• Administered payroll and maintained proper documentation of employee personnel.
• Reviewed files and records to obtain information and respond to requests.
• Managed, scheduled and coordinated oﬀice functions and activities for employees.
• Used judgment and initiative in handling confidential matters and requests.
• Implemented and maintained company protocols to facilitate smooth daily activities. Coordinated oﬀice activities and operations to secure eﬀiciency and compliance with company policies.
• Elevated customer satisfaction ratings by promptly resolving client and case issues. Remained calm and professional in stressful circumstances and eﬀectively diﬀused tense situations.
Scanned and sorted packages according to destinations and service type using handheld scanner.
• Sorted packages to appropriate slide, line or belt for final distribution.
• Assisted in loading delivery trucks with prepared packages.
• Picked products using RF scanner to fill orders.
• Recorded numbers of units handled or moved on daily production sheets or work tickets.
• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
• Packed boxes and stock using organizational guidelines. Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
• Protected items by wrapping in cling film, padded moving blankets and tape.
• Used digital database to keep records of units and stock moved. Some College (No Degree), Information Technology
Strayer University Huntsville Al, Huntsville, AL
Some College (No Degree), Computer And Information Sciences J.F. Drake State Community And Technical College, Huntsville, AL Education And