Associate
Resume:
No. **, Narayanasami Pillai Street,
Essa Pallavaram,
Chennai. India
Pin: 600043.
adw934@r.postjobfree.com
To strive for a challenging position in a progressive organization using my skills and work hard towards my professional growth along with the growth of organization and learn more to develop my career.
4+ years of experience in motor insurance renewal
Currently playing Report Associate – Renewal Retention
Having effective communication & interpersonal skills with ability to interact with people at all the levels
Identified and resolved customer needs promptly and efficiently
Quick learner and adapt to the situation
Associate Role
Downloading the dump from given application by the company
Developing the data by using vlookup
To inform and advice customer about renewal and help them, to enjoy the new offers in product
To send mail to customers about policy details and renewal details with payment links and guide the customer to make a payment
Attaining daily, weekly and monthly targets specified by the process
Handling escalation mails
Playing Group Leader Role
Company: HDFC ERGO
Designation: Associate
Duration: 2017 to Till now
Project: Motor Insurance Renewal Department.
COMPUTER AGE MANAGEMENT SERVICES
Designation: Assistant Processing officer
Duration: June 2016 to Sep 2017
Project: ICICI and HDFC LIFE INSURANCE
Analyzing the data
KYC verification
Payment Authentication
To report data to manager
To responsible for such other task assigned by superior from time to time that arise out of the duty
2013 to 2016 {76.4%}- B.com {Accounting & Finance} SDNB Vaishnav College For Women, Chennai
2012 to 2013{87%} – MBN Govt Girls Higher Sec School, Chennai
2011 to 2012 {88.2%}- Cantonment Board High School, Chennai
MS Outlook, Vlookup
MS Office (Word, Excel & Power point)
Collaborator
Motivational Leader
Communicator
Analytical
Planner
Honesty, Leadership
Clear team goal
Monitor team performance and report
Digital Marketing
Consistently and overachieved renewal targets
Amplified customer base by 70% by maintaining effective relationships
Father’s Name: Subramanian
Mother’s Name: Lakshmi
Sex: Female
Date of Birth: 05-05-1996
Marital Status: Married
Languages Known: Sourashtra, English, Tamil (Read, Write, Speak)
Nationality: Indian
Religion: Hindu
Hobbies: Making accessories with quilling papers
I hereby declare that the information furnished above is true to the best of my knowledge.
Date: Yours Sincerely,
Place: Chennai Sangeetha.s
SANGEETHA.S
Associate
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