Food Counter Attendant
Resume:
Profile
To obtain a position where I can contribute my competence, skills gained from my education and experiences that can be applied in a company that values integrity and growth of employees. Seeking for a food counter attendant, that was responsible in welcoming guests in a friendly and polite manner. Responsibilities include maintaining cleanliness, attending to customers’ requests, serving food or packaging it for takeaway, and accepting payments. A successful Food counter attendant that will carefully listen to customers to ensure accuracy when taking requests and demonstrate exceptional problem-solving abilities. Always strive to deliver outstanding customer service and give full passion to work profession. Key knowledge and Responsibilities.
Greeting customers as they arrive and making them feel welcome.
Directing customers to answering questions about the menu, and making note of special requests, if required.
Serving food to diners from a counter or, if seated, taking their orders.
Communicating food and drink orders to the kitchen staff.
Assembling and packaging takeaway orders.
Maintaining cleanliness standards by keeping the counters, tableware, and utensils clean.
Presenting customers with the bill and processing payments.
Complying with company policies.
Experiences
Assistant Manager Feb. 2, 2021 to January 15, 2023 861 DRAGONFISH RESTAURANT (MCDONALD’S)
Blk. 9&11 E.P Housing Pinagsama, Taguig City, Philippines
Opening and closing the restaurant.
Appointing, inducting, and mentoring new staff members.
Scheduling shifts and assigning tables to assigned staff.
Resolving customers' questions and grievances in a professional manner.
Conducting payroll activities in an accurate, timely manner.
Ensuring that the restaurant adheres to pertinent health and safety regulations.
Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted. Assistant Manager July 1, 2017 to September 30, 2018 861 Dragonfish Restaurant (McDonald’s)
Blk. 9&11 E.P Housing Pinagsama, Taguig City, Philippines
Calculate future needs in kitchenware and equipment and place orders, as needed.
Prepare shift schedules for required staff.
Process payroll for all restaurant staff.
Supervise kitchen and wait staff and provide assistance, as needed.
Keep detailed records of daily, weekly and monthly costs and revenues.
Monitor compliance with safety and hygiene regulations.
Gather customer’s feedback and recommend improvements to our menus. CAROL D. MANEJA
advsoz@r.postjobfree.com
Assistant Manager December 5, 2012 to December 10, 2016 JT PRIMEWELL INC. (MCDONALD’S)
E. Rodriguez Barangay Moonwalk, Paranaque City
Deliver superior service and maximize customer satisfaction.
Respond efficiently and accurately to customer complaints.
Regularly review product quality and research new vendors.
Estimate future needs for goods, kitchen utensils and cleaning products.
Ensure compliance with sanitation and safety regulations.
Manage restaurant’s good image and suggest ways to improve it.
Control operational costs and identify measures to cut waste. Crew Chief May 16, 2003 – December 01, 2012
GOLDEN ARCHES DEVELOPMENT CORPORATION (MCDONALD’S) 17 Floor Citibank Centre Building Paseo de Roxas, Makati City, Philippines
Greet customers and hand out menus.
Take meal and beverage orders from customers and place these orders in the kitchen.
Make menu recommendations and inform of any specials offer.
Deliver meals and beverages to tables when they have been prepared.
Check that customers are satisfied with their meal.
Cash up bills and ensure that the correct amount has been paid. Professional Skills
Previous managerial experience, within a restaurant.
Working knowledge of promoting, selling, and packaging food products.
The ability to process bills and cash registers.
The ability to adhere to and uphold sanitization standards.
Excellent listening and communication skills.
A positive attitude and a polite and friendly demeanor.
Strong leadership skills with an affinity for capacity development.
Excellent conflict resolution abilities.
Ability to work evenings, weekends, and holidays. Education
SECONDARY
Pasay City West High School
Pasadena St., Pasay City, Philippines
1996 - 2000
PRIMARY
San Roque Elementary School
Tanauan, Leyte, Philippines
1991 - 1995
Training And Seminars Attended
Mandatory Virtual Occupational Safety & Health Class for Restaurant Safety Managers
Cynthia S. Ybarola - Class Manager
August 11,2021
Virtual System Workshop 1
Roselle S. Dungo – Class Manager
June 24-27, 2021
Virtual Shift Leadership Transition Course
Henry R. Fermalan –Class Manager
May 18-20,2021
Virtual Food Safety Course
Gilbert S. Filongco- Class Manager
May 17,2021
Basic Training Course for Pollution Control Officers
Noime A. Paranada
Quezon City, Philippines.
July 14, 2018
Basic Occupational Safety & Health
Engr. Virgilio M. Florendo
Legaspi Village, Makati City, Phillippines
May 21, 2019- May 24, 2018
Sales & Marketing Class
George Tongol
Makati City, Philiipines
April 26, 2018
Managers Team Building 2018
Hilda Luz B. Cortes
Taguig City, Philippines
Mar 21, 2018 – Mar 22, 2018
People Practices Class II
Gloria S. Paraiso
Makati City, Philippines
Jan 23, 2016 – Jan 23, 2016
Training And Seminars Attended
Effective Shift Management
Sarah Jane V. Fibra
Makati City, Philippines
Jan 18, 2016 – Jan 22, 2016
Advance Shift Management
Bernadette C. Santos
Makati City, Philippines
Mar 2, 2015 – Mar 5, 2013
Advance Shift Management
Sarah Jane V. Fibra
Makati City, Philippines
Mar 11, 2013 – Mar 14, 2013
Basic Shift Management
Frances Grace Z. Teopengco
Makati City, Philippines
Feb 25, 2013 – Mar 01, 2013
Food Safety
Renelle T. Gamo
Valero, Makati City, Philippines
Feb 25, 2013
Achievements’ and Recognition
All Star Champion
Assembler Category
October 2012
Crew of the Year
July 2011
Crew of the Quarter
February 2011
Grand Champion
November 2010
MFY Crew Division – Assembler Category
Best of the Best (Front Counter)
May 2010
Character Reference
Ronald Monteverde
Restaurant General Manager
861 Dragonfish Restaurant
Ma. Theresa Azores
First Assistant Manager
861 Dragon Restaurant
I appreciate your time and consideration and I hope that my skills and experience align with your needs. I know I can bring value to your organization and would love the chance to discuss how my experience and skills can contribute to growth and success of the company.
Therefore, I do hereby declare that all information stated herein is true, correct, and no falsification has been made to the best of my knowledge and belief. Any pertinent document or other additional information needed shall be provided immediately upon request.
Thank you for reviewing my resume and much acknowledge! CAROL D. MANEJA
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