Blanca Marquez

***** ****** **

Silver Spring, MD 20902

202-***-****•advnnl@r.postjobfree.com

WORK EXPERIENCE

Marys Center Clinic -Silver Spring,MD June 2021-Present Patient Care Navigator

● Greet and welcomed Patients entering clinic

● Screened every patient coming into clinic

● Scheduled, canceled, Rescheduled appointments

● Confirmed and reminder calls for providers

● Operated CBoss, EsignGenie, Outlook Mail,

● Checked Insurances, took Patient Payments,

● CReated Tele Encounters

● Data entry,PCP changes

Amerihealth Caritas Intern September 2019-December 2019 Pathhways Intern

● Billing Classes and Administrative

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CVS – Washington, D.C. October 2017 – June 2018

Shift Supervisor

● Greet and welcome customers entering store, and assist them with locating and choosing merchandise

● Receive weekly deliveries of merchandise, unload and sort merchandise and stock sales floor and backroom

● Organize and maintain shelves and end caps, restocking items as needed

● Set merchandise signage to advertise price changes, new products and sales

● Reset planograms to add new items, change displays and remove items from stock

● Complete sales transactions at point of sale system, processing payments via cash, credit and debit

● Process returns and exchanges according to company policies and procedures

● Complete yearly inventory, counting all items in section with handheld scanner

● Scan and remove damaged items, packaging shipments for return to manufacturer

● Fill prescriptions in pharmacy, counting pills, packaging and providing to customers Costco Wholesale – Washington, D.C August 2013 – June 2017

Membership/Refund Clerk

● Greeted customers as they entered the store and offered assistance by answering product questions and helping them locate merchandise

● Performed price checks as needed and restocked returned and abandoned products in a timely manner

● Completed data entry for members in the AS400 and CRM 400 systems

● Processed memberships, made changes to members information Cali Yogurt – Washington, D.C. January 2010 – August 2012 Sales Supervisor

● Called in phone orders, answered phone calls and took messages

● Greeted and assisted customers with completing purchases Dermatology Associates – Washington, D.C. December 2008 – January 2009 Medical Assistant Externship

● Opened and closed office, answered and screened patients phones calls, took accurate messages, and transferred calls to physician if available

● Measured and recorded patient vital signs and patient complaint of symptoms

● Monitored and reported lab results to physician for review and documentation

● Managed office inventory such as: back office medical and front office non-medical

● Coordinated and conducted patient services, including blood draws, injections, EKG, Pulmonary

● Recorded laboratory test codes, updated patient data, filed patient charts, and prepared laboratory specimens

VOLUNTEER EXPERIENCE

Palmer Dentistry – Washington, D.C.

● Welcomed patients and conducted intake prior to dental exam or procedure and created treatment plan with scheduled upcoming procedures and financial costs

● Conferred with doctors regarding treatment plan, services rendered were completed with satisfaction, verified insurance coverage, and conducted patient follow ups

● Scheduled patient appointments, collected co-payments, handled overdue invoice collections, and updated all patient records and charts

● Contacted insurance companies to verify insurance coverage of procedure and assisted patients with creating a payment plan to cover remaining costs Mary’s House – Washington, D.C.

Youth Counselor

● Planned activities for youth, prepared and served snacks and assisted with homework EDUCATION

Paralegal Institute Of Washington September 2018-2019 Course work in Paralegal Certificate

Strayer University – Washington, D.C. January 2014 Coursework in Criminal Justice

Sanz School – Silver Spring, MD January 2009

Medical Assistant Certificate

SKILLS

Language Skills

● Fluent in English and Spanish, reading, speaking, writing and comprehending Medical Assistant Clinical Skills

● Triage patients, Vital signs, IM/ID Injections, Venipuncture, EKG, Bandaging, Spirometry, U/A, Strep test, Capillary puncture, Obtain patient history, Pharmacology (dosage/calculations), GYN tray set up, Biohazard, OSHA Guidelines.

Administrative Skills

● Telephone Triage, Scheduling Appointments, CMS 1500 form, IDC9 & CPT Billing, Patient Registration, Filing, Charting, Greeting Customers, Faxing/Copying, SOAP notes.

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