Claudia Williams

advddw@r.postjobfree.com 703-***-****

linkedin.com/in/claudia-k-williams-2023-nashville-tn Summary

I am an effective, charismatic leader, passionately collaborative and highly respectful of the talents and contributions of others who are needed to achieve the goals of the project at hand. As an instructional coach, I have applied project-based learning practices to increase teacher effectiveness and accelerate student achievement. Without any prior domain expertise, I was recruited to design and create all documentation for the Uniform Mortgage-Backed Securities (UMBS) project at CSS, a Fannie Mae/Freddie Mac joint venture designed to reinvent the mortgage securitization process. I rapidly acquire new skills and operate on them for maximum business value, but my primary strength is to take the long view, visualize what needs to be done, formulate and execute a delivery plan, and lead others to engage with me during project execution. Experience

Technical Editor

National Resilience, Inc.

Jan 2022 - Sep 2022 (9 months)

Security Governance, Risk, and Compliance (GRC) department

• Collaborated with department managers to create and edit Policies, Standards, Procedures, and other documentation.

• Created Lexicon to define Resilience terminology and acronyms.

• Wrote and edited documentation for Veeva Vault document storage system. Lead Technical Writer

Common Securitization Solutions

Jun 2014 - Feb 2021 (6 years 9 months)

Documentation for the Common Securitization Platform (CSP), a joint Fannie Mae/ Freddie Mac project:

• Facilitated discussions regarding common processes and procedures; collaborated with various departments,

including C-suite members, to create and edit:

* Procedure documentation.

* Policies, Charters, and White Papers.

* Process flows using Microsoft Visio.

• Planned agendas and task lists for executive work sessions; conducted meetings for Chief Legal Officer and SVP of Governance, Risk, and Compliance.

• Researched and designed style templates in Microsoft Word to support document consistency, then trained company employees and contractors to use the corporate style set.

• Created and led the adoption of a reference library on SharePoint, including:

* Corporate lexicon of terminology and acronyms, and

* Entity States “Primer” to define the Platform transition model, with table, matrix, and UML diagram views for each entity.

• Designed SharePoint document migration strategies:

* Established naming convention for SharePoint documents. Claudia Williams - page 1

* Designed SharePoint views and tags for use by various departments, including Record Retention.

* Wrote and beta-tested procedures for Windows 10 laptop migration; served as Point of Contact for roll-out.

• Trained and supervised two additional members of writing team.

• Recipient, CSS “Fierce Female” award, July, 2020 Instructional Coach

Henrico County Public Schools

Aug 2013 - May 2014 (10 months)

Technology Teacher

Alexandria City Public Schools

Aug 2011 - Aug 2013 (2 years 1 month)

Dual Enrollment English/Instructional Coach, T. C. Williams High School

• Instructional Coach for High School and Middle School teachers in group settings and one-on-one.

• Worked with teachers to improve classroom practices, including:

* Collaborative Planning for cross-content areas and demonstration instruction with teachers.

* Taught 2 sections of English IV to mixed population of graduating Seniors, some with speech defects

(with co-teacher in blended classroom).

* Taught 2 sections of Dual-Enrollment English for Northern Virginia Community College (NOVA). English Teacher

Waxahachie Global High School

Aug 2006 - Aug 2011 (5 years 1 month)

First faculty member hired for Waxahachie Global High School, an Early College/STEM High School, a US News & World Report award-winning school.

• Developed and taught curriculum for English I and II.

• Instructional coach from 2009-2011.

2009: Teacher of the Year

August, 2011: Subject of article in Waxahachie, Texas, newspaper as “inspirational educator.” Lecturer

Northwestern University

Jan 1982 - May 1984 (2 years 5 months)

Lecturer, Northwestern University Writing Program. Technical Consultant

Northwestern University

Aug 1988 - Nov 2005 (17 years 4 months)

Technical Trainer

New Instruction LLC

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Jan 1994 - Jul 2000 (6 years 7 months)

Delivered seminars on data communication and networking in the United States and Canada. Education

Trinity University

B.A, Spanish/French

Southwestern Assemblies of God University

M.Ed, Middle/Secondary Education

Texas A&M University-Commerce

M.A, Teaching English as a Second or Foreign Language/ESL Language Instructor Northwestern University

Ph.D candidate, Linguistics

Licenses & Certifications

Postgraduate Professional License - Commonwealth of Virginia Issued Jul 2011 - Expires Jun 2016

PGP-0645429

English As A Second Language Teacher - Texas State Board for Educator Certification

Issued Jul 2012 - Expires Oct 2016

Claudia K Williams

English Language Arts and Reading - Texas State Board for Educator Certification Issued Nov 2010 - Expires Oct 2016

Claudia K Williams

Skills

Documentation • Microsoft Office • Content Management • Instructional Design • Content Development

• Technical Writing • Technical Editing • Business Systems Analysis • Collaborative Problem Solving • Coaching

Honors & Awards

Fierce Female award - Common Securitization Solutions Jul 2020

Inaugural Recipient, CSS “Fierce Female” award

Inspirational Educator - Waxahachie Daily Light

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Aug 2011

Subject of article in Waxahachie, Texas, newspaper Teacher of the Year - Waxahachie Global High School May 2009

Claudia Williams - page 4

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