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Customer Service Store Associate

Location:
Nashua, NH
Salary:
16.00
Posted:
January 12, 2023

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Resume:

LAURA GETTINGS

* ****** **, *** *, NASHUA, NEW HAMPSHIRE, 03064, US 978-***-****

adumw8@r.postjobfree.com

Customer service, gas station, stocking, cleaning,cashier, trendsr accounts, training people, cars, auto body, Baker, food services, sales representative, rewards, promotion, food safety, cpr, delivering cars, bank runs, orders for the High School // 2006

Campbell High School // Litchfield, NH

My name is Laura Gettings, I am excellent in customer service, I am a very fast learner for new things, I have cashier experience sales experience I very nice and polite I always finish my job always finish a task I am working on, I help everyone always I care alot about other people, I am excellent in food industry and sales automotive as well I'm at quick paste. Bit rude whatsoever I learn new things quick I am always looking to learn new things. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Sells [Type] and [Type] products while keeping up with changing industry trends and customer preferences. Sells [Type] and [Type] products while keeping up with changing industry trends and customer preferences. Sells [Type] and [Type] products while keeping up with changing industry trends and customer preferences. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

[Job Title] is a multi-talented [Job Title] who is consistently rewarded for planning and operational improvements. Recognized on a regular basis for outstanding performance and contributions to the [Industry] industry's success. With consultative techniques and careful attention to individual needs, dependable and upbeat [Job Title] is successful in promoting customer loyalty, satisfaction, and purchases. Professional in retail sales with experience in product placement and merchandising. With extensive customer service and sales experience, this Sales Associate is highly motivated. Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic. Retail professional with exceptional sales skills, a service-oriented personality, and an analytical approach to resolving customer issues.

SKILLS

EDUCATION

PROFESSIONAL SUMMARY

Lead Store Associate // August, 2022 to Present

Energy North Group // Merrimack, NH

Cashier, greeting customers, Gas station, Back stock, Stocking, Cleaning, Dailey counts, cigarette count, lottery count, store orders, scanning in store orders, training people. Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.

Kept the checkout area tidy by sweeping the floors and emptying the trash cans. Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.

Organized store merchandise racks and displays to promote and maintain visually appealing environments. Kept the [Type] and [Type] areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.

Kept an eye on customers for signs of security issues and reported them to management. Helped customers sign up for store loyalty programs and explained the benefits in detail. Worked diligently to meet or exceed special goals, such as credit card applications, special donations, and specific product promotions, on a regular basis.

Was in charge of in-store promotional signage and displays, as well as restocking merchandise from returns or dressing rooms.

Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.

Was in charge of issuing receipts and processing refunds, credits, and exchanges. Stocked merchandise each [Timeframe], clearly labeling items, arranging according to size or color and preparing attractive displays.

Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance. Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.

Completed sales in excess of $[Amount] with a near-zero error rate using a POS system. Opened, shelved, and merchandised new products in visually appealing and well-organized displays for maximum sales promotions.

Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each

[Timeframe].

Kept my knowledge of store sales, payment policies, and security standards up to date. Checked customer prices and processed sales by scanning barcodes. Answered questions about store policies and concerns to support positive customer experiences. Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look. Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online. Listened to the needs and desires of customers in order to identify and recommend the best products. Helped customers by answering their questions and completing their requests. Improved operational efficiencies while managing customer requests, store inventory, transactions, new purchase orders, and pricing needs.

Helped drive high customer retention by providing accurate information about promotions, customer programs, and products. WORK HISTORY

Baker // October, 2020 to May, 2021

Golden Corral Buffet & Grill // Manchester, NH

Bake all the food, decorate all the food, serve all the Inventory, labor, expenses, and other operational processes were all under my control.

Inventory, labor, expenses, and other operational processes were all under my control. Provided professional and effective customer service to [Number] bakery customers every day. Provided professional and effective customer service to [Number] bakery customers every day. Cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes were all frosted and iced by me. Follow health code safety standards when preparing and handling food. Cut, peeled, and prepared seasonal fruit for pie fillings. I've been baking for gluten-free, vegan, and alternative diets for [number] years. Made icing and other toppings by reading recipes, scaling and measuring ingredients, and operating a mixer. Created new products using seasonal ingredients, holidays, and dessert trends as inspiration. Made a chocolate bark assortment, truffles, and other hand-dipped and molded chocolates. Resolved customer concerns with a positive attitude and constructive strategies. Increased weekly production of [Type] items by [Number]%, resulting in an increase in sales of [Number]%. Packaged and labeled baked goods with precise ingredient and description labels. Replenished and rotated food items following proper food cooling and storage procedures. Have customer service skills, which include using social media to interact with customers. Conducted employee evaluations, identifying strengths and making appropriate reassignments. Followed all health and safety regulations.

Baked goods production (breads, pies, cakes, etc.) Made baguettes, bagels, and other breads by mixing, proofing, shaping, and baking dough. Take phone and in-person orders from customers.

By keeping a detailed production schedule, I was able to determine the quantity of product to prepare for the next day's operation.

Have a working knowledge of industrial baking equipment and baking procedures in general. Set the temperature and humidity for the proof box. Iced and airbrushed cakes and other pastries for customized orders. Shipping and Receiving Clerk // January, 2018 to December, 2019 Alternative Logistics LLC // Nashua, NH

Inventory, received all our products, shipped what had to be shipped and received what had to be removed for the Ensured that [Type] and [Type] packages were delivered efficiently and on time, identifying and selecting the best shipping methods to meet deadlines.

Ensured that [Type] and [Type] packages were delivered efficiently and on time, identifying and selecting the best shipping methods to meet deadlines.

Was in charge of day-to-day shipping and receiving for over [Number] packages per day. Kept accurate records of materials weights, bill amounts, and identified variances in [Software]. Compared shipping orders and invoices to the contents received to ensure accuracy. Collaborated with vendors to schedule [Number] daily pickups and [Number]+ weekly deliveries. Kept track of scheduled shipment dates to ensure on-time delivery, expediting as needed and informing customers of any deviations.

Communicated with carrier representatives to make arrangements and provide shipping and delivery instructions. Organized efficient storage areas to improve material flow and reduce labor hours. Used lift and hand trucks to transport shipment materials to and from designated areas. Orchestrated efficient routing by creating accurate shipping documentation and package labels. Double-checked order data on a [Timeframe] basis to ensure that transactions and shipping dates were correct. Received incoming shipments, compared the contents to associated records, and forwarded them to the appropriate department.

Checked the weights and dimensions of shipments using basic mathematical calculations. Managed incoming orders, organized deliveries, and transferred packages to other departments using [Type] and [Type] equipment.

Communicated with representatives from the carriers, arranging for special deliveries and receipts. Prepared materials for shipment by packing, securing, labeling, and applying postage to them. Conducted research in order to address shipping and packaging errors. Inspected the merchandise and sent any damaged items to be repaired before shipping. Considered shipping procedures, rates, and routes in determining the best shipping methods for materials. Was successful in resolving issues with shipments, such as damaged materials and shortages, by working effectively with shippers.

Drove forklifts and balers to transport outgoing shipments to the loading dock. Body work // May, 2006 to November, 2014

Gettings Auto Consulting LLC // Litchfield, NH

Estimates, prep car for paint, did body work I delivered cars when they were doneO did the body work on the cars and got them ready for paint,I cleaned up everythingI delivered cars when they were doneO did the body work on the cars and got them ready for paint,I put all the tools back where they belongedI delivered cars when they were doneO did the body work on the cars and got them ready for paint, I ordered all the parts that we neededI delivered cars when they were done O did the body work on the cars and got them ready for paint, I greeted customers all day took there money out it into our business account. I delivered cars when they were done

Crew // March, 2012 to November, 2013

Dunkin' // Nashua, NH

Assisted service members in filling out forms in order to keep battalion paperwork up to date and accurate.

[Type] and [Type] objects were located, identified, and monitored. Establishing positive relationships with media partners and the target audience Oversaw training for over [Number] employees, including tactical planning, compliance requirements, and defensive plans.

I'm learning to work in a group (teamwork).

Was in charge of the unit's paperwork, which included incoming, outgoing, and current personnel files. All participants are accompanied by me.

Double-checked the credentials of personnel involved in special operations prior to launching missions. Worked in demanding, high-stress, and physically demanding environments to keep personnel safe and direct aircraft during take-off and landing.

I'm following the job description and completing tasks. Communicate with upper management when there is a problem. Maintained open and efficient communication between units by resolving interferance and signal conflicts. Maintained current knowledge of personnel strengths, completed training, and tactical knowledge to effectively coordinate strategic and tactical plans.



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