Andrea Stover
Montgomery, WV *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Correctional Facility Coordinator 1
State of WV-Mt Olive Correctional Complex - Mount Olive, WV December 2017 to May 2021
Supervising both staff and inmates in the following areas, barber shop, post office Central receiving. Following all policy and procedures set by the division of homeland security. Basic office duties such as ordering supplies, filing, sending emails, answering incoming calls on a multiple phone line and transferring calls to appropriate departments if needed. Compiling end of the month reports for the post office and barbershop for productivity and budgeting to keep cost of supplies low and to show the need for the number of inmate workers in the barbershop Front Office Medical Assistant/Medical Records
Montgomery General Hospital - Montgomery, WV
December 2001 to October 2017
Duties include but not limited to:
• Filing
• Faxing medical records to various Healthcare facilities.
• Answering phones and transferring calls to appropriate department.
• Checking inpatient charts for correct documentation and signatures.
• Greeting individuals that come into the office to request a copy of their medical records.
• Training new staff on hippa regulations
• Transcribing History &Physical, Discharge Summaries, Surgical Notes, Physician Office Notes. Unit Secretary
Montgomery General Hospital - Montgomery, WV
December 2001 to October 2017
Admitting patients to the med/surgical unit. Transcribing physicians orders and placing on the medication record, treatment log, order entry on labs, xray, respiratory or dietary. Assisting the nurses in passing ice/water or if the patient needed a blanket. Monitoring the telemetry monitor and notify the charge nurse of any changes that have occurred to the patient rhythm. Education
High school diploma
Gauley Bridge High School - Gauley Bridge, WV
September 1991 to June 1995
Skills
• Employee orientation (10+ years)
• Filing (10+ years)
• Microsoft Office
• Customer service
• Phone etiquette (10+ years)
• HIPAA
• Transcription
• Meditech (10+ years)
• Triage
• Typing
• Discharge planning
• Anatomy knowledge
• Front desk
• EMR systems (10+ years)
• Patient monitoring
• Computer operation
• Experience administering injections
• Patient care
• Medical imaging
• Insurance verification
• Vital signs
• CPR
• Medical records
• Order entry (10+ years)
• Hospital experience (10+ years)
• EMT experience
• Medical office experience (10+ years)
• Medical terminology
• Nursing
• Supervising experience
• Medical scheduling
• Clerical experience (10+ years)
• Leadership
• Organizational skills
• Communication skills (10+ years)
• Multi-line phone systems (10+ years)
• Medical receptionist
• Records management
• Microsoft Outlook
• Office experience
• Microsoft Excel
• Microsoft Word
• Computer literacy
• Computer skills
• Writing skills
• English
• Care plans
• Documentation review
• Management
Certifications and Licenses
BLS Certification
AED Certification
Present
CPR Certification
Present
National Registry of Emergency Medical Technicians Assessments
Attention to detail — Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
November 2022
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical receptionist skills — Familiar
May 2022
Managing physician schedules and maintaining accurate patient records Full results: Familiar
Medical terminology — Proficient
June 2022
Understanding and using medical terminology
Full results: Proficient
Administrative assistant/receptionist — Completed
April 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Nursing assistant skills — Proficient
November 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Wpm 35