JUASHYRA ALERS SANTIAGO
*** *** ** *** *, LA ****8
337-***-**** - *******@******.***
SKILLS
Teamwork and Collaboration
Training and Development
Critical Thinking
Multitasking Abilities
Problem-Solving
Decision-Making
Excellent Communication
Self-Motivated
Flexible and Adaptable
Teambuilding
WORK HISTORY
10/2012 to 01/2023 Weigh Sugarcane Trucks
Sterling Sugars – Franklin LA
Notified supervisors or mechanics of equipment malfunctions. Observed equipment display screens and control panels identify malfunctions. 03/2020 to 01/2021 Housekeeping Supervisor
Hamton Inn – Morgan City, LA
Communicated repair needs to maintenance staff.
Worked with front desk to respond promptly to all guest requests. Trained and mentored all new personnel to maximize quality of service and performance.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
03/2019 to 01/2020 Housekeeping Room Attendant
Hamton Inn – Morgan City, LA
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Responded to requests from patrons for linens and toiletries. Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
Used Software to update status of each guest room and record maintenance needs. Performed rotation cleaning by steam cleaning carpets and draperies. 05/2014 to 01/2016 Packaging Line Operator
Bayou Shrimp – Abbeville, LA
Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system. Labeled, recorded and inspected packaging to prepare for shipment or storage. Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment. Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
12/2021 to 11/2022 Kitchen Helper and Head Cook
Legacy Nursing & Rehabilitation Center – Franklin LA Cleaned and organized kitchen stations to promote team efficiency. Paid close attention to instructions from supervisor to complete tasks on time. Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Operated standard kitchen equipment with focus on safety and sanitation. Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Prepared dishes for catering events or during high-volume shifts. EDUCATION
03/2021 Caregiving For The Elderly
Aprende Institute - Miami, FL
03/2012
Pablo Avila - Puerto Rico
LANGUAGES
English
Professional Working
Spanish
Native or Bilingual