Service Representative Customer

Cell 901-***-**** ~ **********@*****.***

**** ******* **

Cordova, TN 38016

Education

High School Diploma

East High School- 1997

Relevant Experience

TruGreen Lawn Care, Telecenter Sales Rep

October 2017- Current

* Generating leads.

- Meeting or exceeding sales goals.

- Negotiating all contracts with prospective

clients.

- Helping determine pricing schedules for quotes,

promotions, and negotiations.

+ Preparing weekly and monthly reports.

+ Giving sales presentations to a range of

prospective clients.

Crisp Connection, Customer Service Rep/Call

Center

Feburary 2015- November 2018

Obtains client information by answering

telephone calls; interviewing clients; verifying

information.

Determines eligibility by comparing client

information to requirements.

Establishes policies by entering client

information; confirming information.

Maintains communication equipment by

reporting problems.

Maintains and improves quality results by

adhering to standards and guidelines;

recommending improved procedures.

Customer Service Representative/Cashier/Sales

Associate, Verizon, Memphis, TN

February 2009 — May 2015

Strive to deliver a superior experience to the

customer every day

Maintain an upbeat, can-do attitude

Demonstrate a strong understanding and

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