Maria Frieday

Healthcare Administration

Oakfield, NY 14125

adtprz@r.postjobfree.com

+1-585-***-****

Seeking an opportunity as a Medical or Business Administrative Assistant to utilize my skills and knowledge in a renowned organization. Just graduated Alfred State with a GPA of 3.50! I am ready to use all my skills, experience, and education to be the best asset to your organization!

Authorized to work in the US for any employer

Work Experience

Bartender/Server

Stockman's Bar - Amherst, NY

June 2022 to Present

Fast paced environment. In charge of setting up the bar area which includes, stocking, prep work, and mostly being able to serve guests a variety of cocktails. You must be quick on your feet, highly knowledgeable of making a variety of drinks, and being able to work efficiently with your team. Bartender

Mixologie

May 2022 to Present

At Masion Albion I bartend large events (weddings) it is a very fast paced environment. In charge of setting up the bar area which includes, stocking, prep work, and mostly being able to serve guests a variety of cocktails. You must be quick on your feet, highly knowledgeable of making a variety of drinks, and being able to work efficiently with your team. Server

D'Avolio's Restaurant - East Amherst, NY

September 2021 to May 2022

Customer Service, Serve food and beverages to patrons, Handle Cash Deposit at Closing Toll Collector

NYS Thruway Authority - Batavia, NY

January 2020 to November 2020

Attending the toll plaza, collecting the right amount of money, issuing receipts, and providing directions to drivers when needed. Job requirements excellent customer service, good numeracy skills, attention to details, computer competences, effective communication, and being able to work in inclement weather. Screener/Marketing

Buffalo Community Healthcare Center

October 2018 to May 2019

• Worked in area hospitals screening patients for rehab and long term care

• Highly educated in reading Progress, PT/OT notes, and Discharge Summaries

• Set up healthcare events for Social Worker's and Discharge Planner's

• Knowledgeable in all major insurances, when processing authorizations Admissions Assistant/Switchboard/Marketing Manager Genesee County Nursing Home - Batavia, NY

September 2016 to March 2018

• Received authorization from insurance companies to admit patients into Rehab/Long Term Care

• Acquired proper paperwork from area hospitals for admissions - PRI/Screens, Discharge Summaries, Medical and Therapy notes, filing and organizing patient's information and data entry

• Operated seven-line switchboard

• Processed payments

• Went to are hospitals, to obtain referrals for prospective new residents Server

Batavia Downs Casino - Batavia, NY

May 2005 to June 2012

Served food and beverages to patrons

Customer Service

Steve Hawley Insurance Center - Batavia, NY

March 2001 to May 2005

• Answered phones

• Accepted payments for insurance policies, being fluent in information regarding the coverage of auto, home, and renter policies, fast-paced environment, knowing comprehensive and liability coverages

• Set appointments for agents

Telemarketer

Prudential Insurance Batavia, NY - Raleigh, NC

March 1992 to June 2000

• Made multiple appointments for insurance agents and cold calling prospective clients

• Developed new telemarketing program for insurance firm in Raleigh

• Supervised five agents, their appointments and making cold calls for new business Education

B.A. in Healthcare Administration

SUNY College of Technology at Alfred - Alfred, NY

January 2020 to May 2022

Associate's degree

Skills

• Customer Service

• Multi phone lines

• Insurance Verification

• Healthcare Management

• Admissions

• Telemarketing

• Medical Billing

• Medical Terminology

• Medical Coding

• Medical Office Experience

• CPT Coding

• Medical Records

• Practice Management

• ICD-10

• EMR Systems

• Triage

• ICD-9

• Sales

• Medical Scheduling

• Program Development

• Hospital Experience

• Employee Orientation

• Patient Care

• HIPAA

• Administrative experience

• Front desk

• Medical receptionist

• Leadership

• Computer skills

• Microsoft Office

• Restaurant experience

• Basic math

• Serving

• English

• Marketing

• Microsoft Excel

• Management

• Microsoft Powerpoint

• Typing

• Clerical Experience

• Quality Assurance

• Patient monitoring

Awards

Who's Who Among College Students

May 2016

Certifications and Licenses

Honors and Awards

January 2022 to May 2022

Ranked top ten in my class with a GPA of 3.50.

Assessments

Customer focus & orientation — Expert

August 2021

Responding to customer situations with sensitivity Full results: Expert

Cashier skills — Proficient

May 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Proficient

Food service: Customer situations — Highly Proficient October 2021

Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Highly Proficient

Work style: Reliability — Proficient

March 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Highly Proficient

May 2022

Identifying and resolving common customer issues

Full results: Highly Proficient

Protecting patient privacy — Highly Proficient

April 2022

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

References

Nicolle Fortes 585-***-****

Julie Ann Bolas Carasone

585-***-****

Professor Jean Chenu--716-***-****

Professor Sarah Haskins 585-***-****

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