Customer Service Representative

Teresa Spain

CUSTOMER SERVICE REPRESENTATIVE

Columbus, OH 858-***-**** *************@*******.***

Objective

To obtain a challenging position in a dynamic and innovative organization where I can use my technical and analytical skills.

Experience

Charter Communications Customer Service Rep 2020 – 2025

Answer incoming calls from account customers

Activation of internet, mobile, landline, and video

Troubleshoot / problem-solve services

Completion of tasks relating to accounts

Vitas Health Care Admissions Coordinator 2019 – 2020

Processed new referrals by email, telephone, fax and website

Conducted statistical tests for decision support

Verified Medicaid and Medicare hospice benefits

Scheduled appointments and discharged plans with Admission nurses

J Williams Staffing Real Estate Agent/Admin 2018 – 2020

Generated contracts and purchasing agreements

Answered phone calls, copied, faxed and scanned documents

Greeted visitors, created and maintain filing system

Scheduled appointments, entered data entry, and bulk mailings

Skills & abilities

Management

Problem solving

Communication

Leadership

Contact this candidate