Assistant Manager Customer Service

KASHIM KHAN

House no- *** street no -* Rajiv Nagar Mandoli, New Delhi-110093

Date of birth: 20st Ict 1988

Contact no: 999******* Email: ***********@*****.***

Career Vision

A career in a fast-paced / proactive environment that leverages my experience and capabilities and gives me an opportunity for further advancement and growth with a progressive, motivating and growth-oriented organization, that values teamwork, integrity and creativity.

Professional Summary

Proven corporate professional with around 3.5 years of extensive experience in the field of Sales . Highly motivated and results-oriented professional possessing exceptional communication and leadership skills and extensive success in Business Development within the Banking industry.

Work Experience

Organization- NICOLE INFOSIFT PVT LTD.

Tenure- 23th August 2016 to 04TH December 2017

Designation- Sales Officer / Trainer

Grade – Officer

Organization- AXIS SECURITY

Tenure- 12nd Apr 2018 - to 23 June 2020

Designation- SALES EXECUTIVE

Grade – Executive

ORGANIZATION- HDFC BANK LTD

Tenure- 17th Feb 2021-to 10sept 2022

DESIGNATION- Sales Officer

Grade- Sales officer.

Organization- Axis Bank Ltd.

Tenure - 13sep2022 till now

Designation - Assistant Manager

Grade - Sales

Job and Responsibilities

Branch Sales and Administration

●Accountable for day to day smooth and error free functioning of the functions associated with branch operations.

●Review, track and monitor various records in the branch to ensure branch is fully compliant with all the rules and processes of the bank.

●Handling key clients for Service Requirements. Effective complaint resolution and lobby management in branch.

●Review of Every Day Registers.

Business Development

●Generate leads and references by giving quality customer service.

●Refer leads and business opportunities to concerned business department and proper follow up and monitoring for the closure.

Certification

●Have successfully cleared IRDA Examination.

Education

2014

B.I.T. Meerut .U.P.T.U.

M.C.A.

2010

U.I.M.T. CCS UNIVERSITY MEERUT

B.C.A

2007

NIOS DELHI

10+2

2005

CBSE BOARD, Delhi

Personal Information

Fathers Name

Mothers Name

Late SR. Sher Mohamad

Warisha begum

Hobbies

Interacting with people to know their positive outcome and reading motivating articles and expert views.

Marital Status

Married

Language Known

Hindi and English

[I hereby declare that the Information furnished by me is correct and in the best of my knowledge]

KASHIM KHAN DATE:

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