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Jr Underwriter

Tempe, AZ
November 18, 2022

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Charlie Grimes

Tempe, AZ, ***** (US) 914-***-****

Professional Summary

Proactive, friendly individual adept at multitasking within a fast-paced environment. In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Dedicated to meeting and exceeding expectations at every interaction.


Communication Interpersonal Skills Problem Solver Quick Learner

Employment History

Jr Underwriter, Rocket Pro TPO. Phoenix, Arizona

Jul. 2020 - Present

•Explain loan information to Loan Officers, such as available loan types, eligibility requirements, or loan restrictions.

•Approve loans within specified limits and refer loan applications outside those limits to management for approval.

•Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

•Handle Loan Officer's complaints and take appropriate action to resolve them.

•Confer with underwriters to aid in resolving mortgage application problems.

•Submit applications to credit analysts for verification and recommendation.

Service Coordinator, Banner University Medical Center - Phoenix. Phoenix, Arizona

Feb. 2020 - Jul. 2020

•Maintain adequate levels of dietary, and medical supplies and complete requisition forms when supplies need to be ordered

•Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

•Maintained a current and appropriate awareness of patients' admissions and discharges to support a smooth transition

•Use computers for various applications, such as database management or word processing.

•Followed up on patient and family inquiries regarding scheduled tests and discharges.

Guest Services, Banner University Medical Center - Phoenix. Phoenix, Arizona

Feb. 2018 - Feb. 2020

•Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

•Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

•Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

•Process and prepare memos, correspondence, travel vouchers, or other documents.

Assistant/Jr Stylist, Renee Hair Couture . White Plains, New York

Nov. 2010 - Oct. 2017

•Greeted all guests in a warm and friendly manner to create a positive atmosphere.

•Followed through with client requests in a timely manner.

•Prepared first time guests over the phone for their selected services.

•Served as a primary point of contact for members and guests for information on products and services.

•Inventoried, ordered and stocked salon product line.

Receptionist, GAM Agency LLC Allstate Insurance. Scarsdale, New York

Feb. 2016 - Aug. 2017

•Receive payment and record receipts for services.

•File and maintain records.

•Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

•Transmit information or documents to customers, using computer, mail, or facsimile machine.

•Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.


Westchester Community College, Valhalla, New York

Associates, Business Administration, May. 2016

Empire Beauty School, New York, New York

Cosmetology License, Cosmetology, May. 2010

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