Cynthia Masse

Personal Banker

Portland, OR *****

adtkzs@r.postjobfree.com

503-***-****

1. Advise customers on bank services for their needs (e.g. loans and credit cards) 2. Manage customer bank accounts; open, close and oversee transactions. 3. Resolve issues with banking services and accounts. 4. Refer clients to inhouse financial experts, as needed. Authorized to work in the US for any employer

Work Experience

Personal Banker

Sterling Savings Bank - Portland, OR

March 2008 to April 2011

Interview clients to gather financial information. Recommend investments to clients.

Correspond with customers to answer questions or resolve complaints. Assess financial status of clients.

Implement financial decisions.

Personal Banker

Wells Fargo Bank - Phoenix, AZ

April 2003 to February 2008

Interview clients to gather financial information. Recommend investments to clients.

Correspond with customers to answer questions or resolve complaints. Assess financial status of clients.

Implement financial decisions.

Flight Attendant

America West Airlines, Inc - Phoenix, AZ

February 1996 to February 2003

Inspect aircraft or aircraft components.

Assist others during emergencies.

Provide transportation information to passengers or customers. Provide first aid or rescue assistance in emergencies. Receive information or instructions for performing work assignments. Education

LL.M. in Law

Heald College-LLC

Skills

• Customer service (10+ years)

• Microsoft Office, Microsoft Word, Microsoft Outlook (10+ years)

• Banking (6 years)

• Financial Services (6 years)

• Legal Research (2 years)

• Research (2 years)

• Administrative Experience

• Microsoft Office

• Communication skills

• Typing

• English