Hannah Hemeineh Wright, MSW

**** ****** *** **********, **** 45206 ■ Cell: 630-***-**** ■ adsso4@r.postjobfree.com

Professional Summary and skills

Excellent Empathetic Listening and Communication skills; The ability to handle High Volume Client Transactions; Integrity and Honesty; Proper use of the NASW Code of Ethics, Flexible/Complaint Resolution Skills; Ability to Remain Calm under Pressure; Ability to Positively Contribute as a Team Member. The ability to handle sensitive information and maintain confidentiality; the knowledge of financial processes; Knowledge in case management/caseloads; Experience in working with diverse population; resourcing, mediation and advocacy. The ability to provide care and services that enhance each individual's quality of life while remaining in the comfort, security and familiarity of the surroundings to which he or she is transitioned or accustomed.

Education

oMaster Degree in Social Work–MSW (December, 2016) University of St. Francis, Jolliet IL

oBachelor Degree in Human Services Management (March 2014), University of Phoenix

oAssociate Degree in Human Services, (August, 2011) Oakton Community College Des Plaines IL

oAssociate Degree in Social Work (August, 2001), National Institute of Social Work/ Abidjan Cote D'Ivoire/West Africa.

oCertificate in French: (June, 1997), University of Cote D'Ivoire Abidjan /West Africa

oHigh School Diploma: (December, 1995), Christ the King Lutheran High School -Toulepleu/ Cote D'Ivoire/West Africa

Professional Experiences

Social Worker-Family Teacher/Residential 2016 to present

Mooseheart Child, City, & School

Caring for up to 10 middle school/high school aged youth in providing a safe caring and home environment for them,

Teaching social and independent living skills, as well as providing physical, academic/educational assistance, self-esteem building, and spiritual and moral guidance.

Doctors’ Appointments and visits, transportation

Behavioral Crisis Intervention/in home counseling with youth, document youth issues for appropriate intervention.

Progress reports, care plans, Assessment, ISP

Attend weekly consultation/meeting for better and appropriate intervention.

Attend required training for professional advancement and appropriate intervention.

Case Manager/residential, 2013 to 2016

Association for Individual Development (AID)

Provide case management to individuals with mental and developmental disabilities in area of independent living. Complete and maintain needed documentation as applicable; Complete daily log tracking of goals and behavior charting; Supervise and administer medication; assist individuals in achieving ISP goals and objectives; Maintain certification of required training; doctors’ appointment and medical transportation; Documentation of case activities, monthly records and report delivered services; incident reports; Budgeting and finances.

Bilingual Customer Service Representative and Estimator, 2004 to 2010, Bigston Corporation

Performed data entry and estimated cost of repair for digital cameras; Received calls, sent out e-mails to customer regarding problems shooting on repair or replaced products; Managed inventory on new stock received, Defective and replaced products; Drafted weekly Report for management; Provided timely feedback to the technical group and management regarding services failure or customer concerns

Pan African Association/Receptionist - June-September 2004:

Received calls and guests at establishment (French and English speaking).Determined nature of business and directed inquiries to appropriate department; Performed variety of clerical duties as assigned.

Social Worker, 01/2003 to 01/2004 Save the Children UK, Abidjan Cote d’Ivoire

Responsible for family tracing and reunification (determining best interest for children placement) Interviewed youths to assess social and emotional needs; successfully handled caseloads in a timely manner; Making referrals and conducting home visit; liaison between the community and agency provided all case management and support services for the youths, the children and their families.

Service of Aide and Assistance to Refugees and Stateless/ Abidjan Cote D'Ivoire/West Africa –

Educated refugees on Health, Sanitation and HIV/AIDS; interpreted (French and English); provided assistance to the refugees and their families. Assisted the elderly in any challenging task that needed support; Socialized with the elderly and youths for moral and emotional support.

Educational Training/Internships

Social Work/MSW Internship, Stepping Stone Recovery Center, Joliet IL 2015-2016.

Outpatient and Intensive Outpatient (Clinical Case Management):

Groups and individual counseling (OP & IOP); Parenting skills teaching; Case and progress notes; update Reviews; Summary Progress Notes; Conducting Preliminary Recovery Plan (PRP); treatment and discharged planning, assessment/Intake; conduct interim group; Staff meeting, training and perform other duties as assigned.

Social Work/MSW Internship, World Relief (Initial Resettlement)/Aurora, IL, (summer, 2015)

Medical casework (Initial medical Screening, Medical Appointment, Health Orientation, community outreach, interpretation, medical transportation to specialists, medical/crisis intervention) Case Management (DHS & Social Security Appointment and Applications; Housing and banking orientation, home visits, & social intervention); Process and progress recording and case noting and monthly reports; Attended staff tracking meeting, Front desk assistance when needed; Advocacy and community intervention.

Human Services Internship – Great Opportunity Adult Day Services, Skokie-2009

Initiated group counseling and socialized with the elderly; assisted the elderly in any challenging task that needed support; assessed situation and initiated action for problem/situation resolution.

Human Services Internship – Union Ridge School District 86, Harwood Heights IL-2010

Social Intervention in students’ academic and behavioral issues; Initiated a support group counseling with new students; Conducted case study on a student; Led groups for second step education; Completed a one day in-service workshop in Suicide Prevention for School Social Workers provided by Leyden Special Education Cooperative; Attended Problem-Solving Team meeting where academic and behavior concerns and intervention for individual students were reviewed and concrete action plans developed; Attended several meetings were Special Education evaluation were reviewed and Individual Education goals were developed.

CPR & AED, First Aid, CPI- 2017

Abuse and Neglect, Universal Precautions, HIPAA

Suicide Assessment Training

DCFS Mandated Reporter Training 2017

Community Services

Volunteering as the Director of youth services, Liberian Community-North-West Suburbs

Volunteered at Open Doors Clinic/Aurora-confidential documentation scanning;

Volunteered at St Thomas Apostle Church/Naperville-Pastoral Services.

Languages

English and French

Affiliation

Member of the National Association for Social Workers (NASW)

Awards

Phi Alpha National Social Work Honor Society 2016, University of St. Francis

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