Data Entry Service Representative

ANGIE BELGRAVE

**** ******** ***** ***** ********, GA 30083 678-***-**** adsdaa@r.postjobfree.com

AREAS OF EXPERTISE

Customer Service – 7 yrs

Call Center- Problems solving, Inbound & Outbound, Collections & Billing

Mail Processing – Incoming and Outgoing, Bill Scanning

Data Entry, 10-Key Alpha & Numeric

Windows, Excel, Word, Outlook, JD Edwards, AS400, Onbase Client

Production Printing Background 10yrs with Xerox series desktop high-speed duplicators: 5090, Docutech, 6135, 6180, DT65 Doc40, 6100,

Xerox Certification, Advanced Customer Training, Machine Maintenance, Technical Assistance, Meter Reading, Reading Errors Codes

PROFESSIONAL EXPERIENCE

Dekalb County School District - Educational Support/ Paraprofessional

Stone Mountain, Georgia

August 2019-October 2021

Provides small group and/or individualized instruction to students, in accordance with lesson plans developed by the teacher. Assists teachers with daily classroom management activities designed to ensure that students demonstrate behavior that is conducive to an effective learning environment. Assists teachers with assessment of student performance (Standardized and Non standardized testing) and other recordkeeping tasks.

Assists teachers with the development and organization of appropriate instructional materials for use with students and ensures the availability of these materials prior to scheduled instructional segments, performs other duties as assigned

Jackson Hewitt Tax Service - Tax Preparer

Decatur, Georgia

August 2018–April 2019 (Tax Season)

Worked with individuals walk in clients to analyze tax documents, determine, and prepare both Federal and State tax returns.

Informed clients of tax options and fee structure.

Continuously researched applicable tax information improve knowledge and better serve customers.

U-haul - Customer Service Representative

Clarkston, Georgia

June 2018–January 2019

Interact with customer to determine and recommend the best moving equipment and storage solutions. Assist customer by educating on our product and services, answering questions and preparing rental invoices. Assisting customer on the lot by installing trailer hitches, lighting harness and vehicle maintenance.

Parallon – Medical Mail Clerk/Scanning

Norcross, Georgia

August 2016 - June 2017

Ensures all discharges medical records were received from facilities for document imaging. Prepare all records charts prior to scanning, according to policies and procedures. HIPPA standards. Scan all medicals record as directed by the HIM Document Manager or their designee

EDUCATION

Georgia Perimeter College /Georgia State

May 2019 - In Progress

BA Degree-Education/Psychology

Piedmont Technical College

September 2015 – December 2018

Child Development Associate (CDA) certification

AS Degree – Early Childhood Education

Specialization- Paraprofessional/School Age

Phillips College of Atlanta

Associate Degree - Data Processing

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