DARYL B. RUBRICO

CONTACT

702-***-****

ads974@r.postjobfree.com

m

**** ***** **** **, *** V

egas, NV 89148

PROFESSIONAL SUMMARY

Conscientious Manager

well-versed in guiding

operations and motivating

team members by defining

and communicating clear

vision and strategy to convey

expectations. Holds team

members accountable to

drive results and remove

barriers and obstacles.

Cultivates continuous

process improvement and

demonstrates flexible

leadership style to foster

team member engagement.

SKILLS

Credit Card Machine

Restaurant Management

Multi-line phone

Inventory Management

Scheduling

Microsoft Excel, Word

Medical Billing & Coding

Profit & Loss

EXPERIENCE

GENERAL MANAGER Nov 2017 Aug 2019

Apple Pacific LLC, Tumon, Guam

Reviews key P&L lines to increase profitability for the restaurant. Keeping sales reports and financial records on par with corporate standards.

Provides coaching & feedback to Assistant Managers to increase the restaurant team's capabilities and raise restaurant performance. Managed performance of team members by conducting

performance appraisals.

Coordinated scheduling of deliveries with suppliers and vendors to obtain products on-time and keep stock fresh.

Managed food and supplies inventory to keep adequate levels for expected demands.

RESTAURANT MANAGER Jan 1900 Nov 2017

Apple Pacific LLC, Tumon, GU

Skillfully scheduled front and back of house staff by anticipating high volume traffic to deliver customer service levels in line with company standards.

Organized and conducted pre-shift meetings to review specials, menu changes and house counts.

Inspected cleanliness of store and operations to maintain compliance with food safety and sanitation regulations. Interviewed job applicants, processed new hire paperwork, and provided on-the-job training.

SUPERVISOR Nov 2016 Jan 1900

Apple Pacific LLC, Tumon, GU

Monitored floor volume and assisted with seating, serving, and communication to maintain coverage and guest satisfaction. Acted as guest service role model for restaurant, set example for excellent customer service, and created positive atmosphere for guest relations.

Resolved guest complaints promptly and professionally and addressed staff conflicts and performance issues constructively. Managed the registers at the front counter, including counting every drawer before and after each shift.

SERVER Aug 2016 Nov 2016

IHOP TUMON, Tumon, Guam

Established guest relationships with customers that visit regularly. Keeping high standards of customer service during high-volume, fast-paced operations.

D

R

Recruiting

Certified Food Safety

Kitchen Management

Experience

Point of Sale (POS) system

operation

REFERENCES

Joseph A. Babauta Jr.

ads974@r.postjobfree.com

702-***-****

Richard B. Rubrico

ads974@r.postjobfree.com

725-***-****

Communicated customers' menu choices and special requests to kitchen staff to minimize errors.

EDUCATION

MEDICAL BILLING & CODING - CERTIFIED & LICENSED BY NATIONAL HEALTH ASSOCIATION Jan 2015

Guam Marianna's Training Center, Hagatna, Guam

GPA 3.5

Graduated in top 10% of class.

HIGH SCHOOL DIPLOMA Jan 2006

Simon Sanchez High School, Yigo, GU

Contact this candidate