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Clerical Assistant Customer Service, Administration, Remote work

Conway, SC
October 30, 2022

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Macie Sabatell

Conway, SC *****


Hardworking,reliable, and very dependable. Responsible, can multitask and have experience Microsoft office,high attention detail and can use multi phone lines, 16 customer service experience. I have the drive and the need to succeed! Upbeat, energetic, outgoing, motivational, kind and compassionate personality. Best of all I can empathize with clients/guests. Great characteristics of honesty and trustworthy. Exceptional written and verbal communication skills awesome with others. Willing to relocate to: Conway, SC - Loris, SC - Little River, SC Authorized to work in the US for any employer

Work Experience


North Beach Reality Company - North Myrtle Beach, SC September 2020 to February 2022

• Inspected units after contract cleaners to make sure unit was ready for next guests

• Return dirty linen bags, sorted all linen and laundry, washed, dried & folded.

• Kept all linens organized stocked and cleaned

• Prepared amenity bags for the cleaner

• Did the deep cleans in the off season time


Donald’s pancake house - Myrtle Beach, SC

April 2021 to August 2021

• Provide excellent customer service and make every experience memorable

• Handled a high volume of customers regularly

• Served food

• Bussed tables

• Checked on guests frequently

• Set up payments by POS

• Kept the restaurant clean and sanitary

• Took orders

Head Server/Bartender

Bonefish Grill - North Myrtle Beach, SC

August 2019 to March 2020

Started as a server and in four months i was moved up to Head Wait, i took pride in serving great food and giving excellent customer service.prepare checks and handle money.recently moved to bartender and loved preparing guest drinks and giving entertainment to guest.while on head wait shift at the end of night i did the office paperwork and counted and prepared it for deposit drop and payed employees Front Desk Receptionist

Baymont inn & suites by Wyndham - North Myrtle Beach, SC August 2019 to February 2020

Check guests in and out.took payments, made sure lobby and behind the desk was clean.made reservations. I accommodated guests to the best of my ability and loved to see them satisfied with there stay.

Administrative Assistant /Clerical Assistant

Beach Vacations - North Myrtle Beach, SC

February 2016 to January 2017

• File all paperwork and keep organized

• Answer all phone calls and send messages

• Book reservations and manage properties

• Schedule contract cleaners to their properties

• Scheduled meetings and kept emails updated

• Enter data in the computer and worked with Microsoft excel and word

• Anything either one of the agents needed I did


Bachelor's degree in Healthcare Administration

University of Arizona Global - California

May 2022 to Present


Brunswick Community College - Supply, NC

January 2009 to June 2009


• Bartending (3 years)

• Food Service (10+ years)

• Restaurant Experience

• Serving Experience (10+ years)

• Banquet Experience (2 years)

• Host/Hostess (5 years)

• Communications (10+ years)

• Multi-Line Phone System (3 years)

• Multitasking (10+ years)

• POS (10+ years)

• Microsoft Office (10+ years)

• Upselling (10+ years)

• Busser

• Food Preparation (10+ years)

• Food Safety (10+ years)

• Kitchen Experience (3 years)

• Merchandising (1 year)

• Restaurant Management

• Retail Sales (3 years)

• Catering

• Cash Handling (10+ years)

• Guest Services (5 years)

• Customer Service (10+ years)

• Supervising Experience (2 years)

• Stocking

• Warehouse Experience

• Sales

• Microsoft Word (10+ years)

• Shift Management (2 years)

• Administrative Experience (3 years)

• Cleaning Experience (8 years)

• Inventory Control (2 years)

• Laundry (10+ years)

• Management

• Word processing (3 years)

• Microsoft Powerpoint (4 years)

• Microsoft Word (5 years)

• Organizational skills (10+ years)

• Clerical experience (3 years)

• Google Suite

• Social media management

• Office Management

• Time Management

Certifications and Licenses

Food Handler Certification


Customer Focus & Orientation — Highly Proficient

April 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Sales Skills: Influence & Negotiation — Familiar

May 2020

Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar

Call Center Customer Service — Familiar

May 2020

Applying customer service skills in a call center setting. Full results: Familiar

Front Desk Agent (Hotel) — Highly Proficient

July 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Customer service — Proficient

August 2020

Identifying and resolving common customer issues

Full results: Proficient

Veterinary receptionist skills — Proficient

August 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Proficient

Front desk agent (hotel) — Proficient

October 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Customer focus & orientation — Proficient

October 2021

Responding to customer situations with sensitivity Full results: Proficient

Cleaner fit — Highly Proficient

April 2022

Measures the traits that are important for successful cleaners Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• Works great in high volume

• Hardworking and proficient

• Dependable

• Awesome team player

• Can multitask and connect with guests

• Love to provide excellent customer service

• Can start work immediately

• Outgoing and great personality

• Attention to details

• Time management

• Willing to learn and very eager to learn

• Fast learner and hands on

• Great with Microsoft word/excel

• Spreadsheet and data entry

• Energetic and very outgoing

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