Relationship Manager, Data Analytics

Rohini Mahajan 848-***-****

Edison, NJ ***** **************@*****.*** www.linkedin.com/in/rohinimahajan

Skills

Technical Skills:

Microsoft Office (Excel, Word, PowerPoint), Google Suite (Docs, Sheets, Slides), JIRA, Service Now, Tableau, SQL, Python

Methodologies:

Waterfall, Agile

Business Tools:

Slack, Zoom, Jupyter Notebook

Relevant Experience:

Correlation One – Data Analytics with Excel & Python Remote

Data Analytics Fellow 03/2022- 08/2022

●Enrolled in a 16-week data analytics fellowship with learning facilitated through real world data analytics business cases

●Collaborated with teammates to research on how the housing market has changed in the past 5 years using various Data sources over the course of the program

●Built a data pipeline using Pivot tables, Graphs, and Dashboards to depict results using Excel & Tableau

Additional Experience:

Amazon Edison, NJ Fulfilment Associate 02/ 2021- Present

●Ensuring that stocks and inventory are well organized and maintained

●Examining and inspecting products for defects and damages

●Actively participating and contributing ideas on ways to improve and/or optimize warehousing procedures

●Possessing great teamwork skills to achieve harmony, productivity and efficiency in a workplace

●Following the state health and safety regulations and practices

●Discharging duties in strict compliance with Amazon safety and hygiene regulations

Reliance Money Punjab, India

Relationship Manager 04/ 2007- 12/ 2008

●Understood customer needs and developed plans to address them

●Investigated and analyzed customer complaints to identify and resolve issues

●Forwarded upselling and cross-selling opportunities to the sales team

●Made strategies regarding the further improvement or enhancement of business and implemented them on the regular interval

●Involved in organizing marketing campaigns for the direct interaction with customers

Education:

Punjab Technical University Punjab, India

Master’s in Business administration 2006 Punjab Technical University Punjab, India Post Diploma in Computer Applications 2003

Certifications:

American Software Testing Qualifications Board Remote, USA ISTQB Certification in Foundation Level 2019 American Software Testing Qualifications Board Remote, USA ISTQB Certification in Agile testing 2019

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