Overall 9+ Years of experience in IT and Financial services industry.
Around 5+ years of experience with leading agile software delivery projects consisting of multiple scrum teams.
Certified SAFe 5 Scrum Master.
Managed Scrum Teams and ensuring that team's success and progress are highly visible to Product Owner and Stakeholders.
Hands on experience managing Scrum Ceremonies namely Backlog Refinement, Program increment planning and execution, Iteration Execution (Planning, Demo, Retrospective)
Experience with one or more agile methodologies, including scrum, Kanban & SAFe
Experience with client relationship management
Successfully managed Project Backlogs, release scheduling, Project duration estimation and forecasting.
Thorough understanding of Software Development Life Cycle (SDLC) phases and specialized in employing different methodologies like Agile and Waterfall.
Successfully overcame the challenges of working with an offshore scrum team for the first time.
Responsibilities include protecting development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog and project timeline.
Managed project scope to ensure delivery was compliant to scope commitment.
Facilitated tracking of Sprint and Release by using Burn-down charts.
Tracked and managed product backlog, burn-down metrics, velocity, and task break-down.
Experience in working with agile lifecycle, and/or tracking, and process management tools like Azure DevOps and JIRA .
Extensively used Azure DevOps and JIRA for maintaining User Story Hierarchy, Backlog Grooming, Updating Tasks, Connecting Version One with Jira, Planning Iterations and Releases
Prepared and led bi-weekly “Iteration Planning Meetings” (IPMs) as part of the agile development process, and lead software demos to client.
Excellent interpersonal, collaboration, and problem-solving skills combined with excellent written and verbal communication skills.
Lead prioritization discussions and drove critical decision points which impact the scope of the software release, Feature prioritization, management of critical milestones
Helping the team to maintain their Scrum tools (Story board, Action board, charts, backlogs, etc.)
Eager to learn new technologies and can easily adapt to the new technologies and tools.
Agile Methodologies: Scrum, Kanban, sAfe
Project Management: Jira and Azure DevOps
Reporting tools: Excel, Power Points and Power Reportings
TD BANK, NJ March 2019 – Till Date
Successfully handled role of Scrum Master and having expertise in conducting Backlog refinement, Sprint planning, Daily Scrum, Sprint Review and Retrospective Meetings using Agile Methodology.
Planning sprint release and making sure team has a crystal clear understanding of sprint goals
Working in tandem with Product Owner in finding ways to effectively maintain prioritize the Product backlog and release plan
Prevented impediments and distractions that interfere with the ability of actions the development team need to deliver on their goals.
Used SAFe methodology to plan the PI session and helped teams with estimations and completion of sprints.
Facilitating daily scrum meetings, enforcing timeboxes and responding to the impediments, tracking baseline, sprint planning and sprint retrospective
Making sure complacency doesn't set in team, at same time avoiding overcommitting to stakeholders
Ensuring Product backlog is of manageable size, preparing Product Release Burndown charts
Provide visibility to team impediments/risks and help eliminate them
Facilitating Mid Sprint checkup to re review the acceptance criteria of committed Product backlog items
Managed project vision, strategy, prioritization and scope between development teams and business to ensure projects met business goals and objectives.
Documented Change Requests and worked with business sponsors for approvals on timelines and budget.
Identified, managed and escalated delivery issues and risk to management as needed.
Managed offshore teams across different geographies
Representing the team to report overall project status and upcoming risks and suggest solutions about it.
Tracking milestones and Publishing team's progress and successes to make sure they are highly visible to product owner / stakeholders.
Training new team members in Agile principles, scrum processes and helping them transition from waterfall methodology to agile practice
Project Co-Ordinator/Scrum Master April 2017 – Feb 2019
Facilitate requirement review meeting with business, development team manager and SMEs.
Worked with outside vendors in maintaining SLA and project deliverables while reporting IT PMO manager about project status and issues that may impact delivery dates or product quality.
Assisted with the development of various project documents as directed by the IT PMO manager while tracking and managing risks, issues and changes to the project.
Provided dashboard reporting (weekly, monthly and ad hoc reports) related to several projects.
Coordinated with multiple teams and participated in development, testing and release management teams using TFS. Worked with several vendors in maintaining SLA as defined in SOW and have generated purchase orders for PMO.
Preparing Reports to the Director of Technology for the weekly project Status Review.
Expedite backlog refinement meeting with product owner and scrum development team to update on the product backlog.
Facilitated exercises like Story Writing Workshop, User Story Mapping, Affinity Estimation, etc. to help product owner in managing stakeholder expectation by doing release planning.
Handling multiple teams with diverse team members and planning meetings for the teams to ensure proper co-ordination between On-shore and Off-shore team members.
Conduct meetings with Delivery manager, PMO and the Technical lead to discuss the Release status.
Facilitate with the Business Stakeholders for their availability to attend the Release Demo Session.
To concur sprint planning, daily stand-ups, sprint review and retrospective meetings.
Empowered and assured the team is productive and functional.
Removed roadblocks for successful iterations, which led to the transition of releases on time.
ACCENTURE SERVICES PVT.LTD
Senior Process Associate, Business Operations
(Aug 2011 – June 2013)
Worked on SAP and Oracle ERP Tools.
Process day to day account transactions related to Accounts Payable including accruals, JE posting.
Managed Daily Status and Account Reporting.
Handled End to end vendor contract management Process for various projects
Handled Internal Audits for all processes.
End to End Procurement Management and handling vendor escalations.
Part of Training team - One of the Key process trainer to groom new joiners.
STANDARD CHARTERED SCOPE INTERNATIONAL BANK.
Senior Service Executive Management, Banking Operations
(Aug 2009 – Jan 2011)
Handling various corporate client’s accounts
Preparing month end client’s balance sheet and bank statements
Cross Selling Credit card, debit card, loans, insurance, adding customers for E-Statements etc
Achieving the team’s target and the service level to the clients
Approaching Private customers to invest in shares by selling demat accounts, Mortage products and shares
Part of the credit card transaction team to closely monitor the transaction and catch hold of frauds
Monitoring sales and forecasting target sales for every week
Managing the database in Excel sheet (MIS Maintaining)
Training new joiners in the organization culture, products and processes
Achievements & Other initiatives:
Maintaining clients by providing excellent service on daily basis and frequently received appreciation from clients
Awarded as one of the best employee for achieving cross selling target
As SME for the banking products and process took initiative to train new joiners
Actively participating in all cultural and sports activities