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Customer Service Data Entry

Pompano Beach, FL
July 28, 2022

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Roya Aghaee

Phone: 561-***-**** ; Email:


To secure a position as an administrative assistant or Pharmacy technician that will allow me to utilize my skills and excel in a long-lasting career.


• AA degree in Accounting

• Registered Pharmacy Technician #45457 (Iv and compounding license)

• Trilingual: Advanced in English, Turkish and Persian

• Attention to detail, aptitude for problem solving, teamwork; excellent interpersonal skills

• Extensive knowledge of medications and medical terminologies

• Customer service personality eager to assist internal & external customers

• Data entry and good computer knowledge; MS Word, Excel, PowerPoint, Outlook

• Expert in scan, fax, filing, copying, e-mail, internet research


Water and Water waste, Pompano Beach, FL,

Customer service, January 2018-till now

Works in customer service department to help answering the phone and solving customers’ problems.

Water and Water waste, Pompano Beach, FL,

Accounting department from Aug,2017-Oct.2017

Worked as volunteer in accounting department helping others to catch up with their projects.

Boca Raton Pharmacy, Boca Raton, FL

Mail order Pharmacy since Jan.2015-Oct. 2017

Packing diabetic medicine, Adjudication in CRM and Abacus. Filling prescription in Prime, solving insurance claims, follow up prescription for renewal, counting pills, customer service for OTC products and all other related duties

Thrift Pharmacy, Pompano Beach, FL

Mail order Pharmacy since Feb. 2013-Sep.2014

Packing diabetic medicine for the patients, Adjudication in CRM and Abacus. Filling prescription and all other related duties

Marsella & Asghari LLC, Boca Raton, FL

Research Coordinator Assistant, [2010]

• Performing Data Entry, filed documents; contacted patients and scheduled appointments

• Assisting patients with any questions regarding procedures before their examination

• Arranging Urine and Phlebotomy materials to pack and send to the site

Rio Inc., Coral Springs, FL

Sales Person Customer Service Representative [2009 – 2012]

• Was responsible for new merchandise preparation for daily sales

• Assisted customers with inquiries and complaints regarding purchases

Khoie Real Estate, Dubai, U.A.E

Sales Agent Executive, [2000 – 2007]

• Providing information and customer service to increase sales rate by helping customers

• Received and routed incoming calls to the proper department


Sanford Brown Institute, Ft. Lauderdale, FL

Pharmacy Technician, [2012]

Broward College, Coconut Creek

A.A degree in Accounting (GPA 3.89)

FAU, Boca Raton

Student of Accounting

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