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Personal Assistant Industrial Training

Location:
Chandigarh, Chandigarh capital, India
Salary:
1000USD per month
Posted:
July 21, 2022

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Resume:

Amit Kumar

Email:adrtkk@r.postjobfree.com

Contact: +91-980*******

CAREER OBJECTIVE:-

To evaluate my capabilities and contribute to achieve tremendous strides that would uplift the organization and help me to serve better. Also to pursue a career in a progressive company, where I could redefine my role by initiating innovative ideas by using my skills, knowledge & experience

EDUCATIONAL QUALIFICATION:-

Bachelor in Hotel Management June 2006 June2010 from Bangalore University

Senior secondary school March 2002 March 2004 IGNOU (H.P.)

Matriculation Examination passed on March 2001 from Himachal Pradesh Board

Last working experience:-

Name of Organization

Technopak Advisors Pvt Ltd.

Duration

20th November 2021 till July 8th 2022

Designation

Front office executive trainer

Total students taught

60

Reporting to

Nodal officer/Head Office and Spocs

Role,responsibilities and achievements in Organization:-

Primarily responsible to teach students as per domain subject

Responsible for outstanding teaching as per SSC framework

Achieved 98% score during my TOT certification as per front office executive QP.

SSC certified trainer (front office executive)

Organised industrial visit to students, mock drills advance learning, assessments and placements.

Eighth working experience:-

Name of Organization

Crystal Sarovar Premier Hotel

Duration

27d July 2021 till October 22nd 2021

Designation

Duty Manager

No. of employees reporting

18

Reporting to

Front office Manager

Role in Organization:-

Primarily Responsible to ensure that front office shifts are run efficiently.

Provide outstanding guest service

Managing all front office staff and maintain a calm professional environment at all times.

Managing front office staff duty roster

Responsible for smooth VIP arrivals and stay.

Checks cleaning of lobby and hotel Lights sound.

Maintain staff in proper and orderly appearance and behaviour.

Handling guest complaints.

Promote and maintains good public relations.

Motivate and maintain good staff relations.

Co- ordination with all departments concerned in order to maintain front office functions properly.

Seventh working experience:-

Name of Organization

The Pride Surya Mountain Resort

Duration

7th May 2018 till 4th May 2019

Designation

Assistant Front office Manager

No. of employees reporting

14

Reporting to

General Manger

Role in Organization:-

Primarily Responsible to ensure that front office shifts are run efficiently.

Provide outstanding guest service

Managing all front office staff and maintain a calm professional environment at all times.

Managing front office staff duty roster

Responsible for smooth VIP arrivals and stay.

Checks cleaning of lobby and hotel Lights sound.

Maintain staff in proper and orderly appearance and behaviour.

Handling guest complaints.

Promote and maintains good public relations.

Motivate and maintain good staff relations.

Co- ordination with all departments concerned in order to maintain front office functions properly.

Sixth working experience:-

Name of Organization

Crystal Sarovar Premier Hotel

Duration

20rd July 2017 till 30th April 2018

Designation

Tr. Duty Manager

No. of employees reporting

15

Reporting to

Front office Manager

Role in Organization:-

Primarily Responsible to ensure that front office shifts are run efficiently.

Provide outstanding guest service

Managing all front office staff and maintain a calm professional environment at all times.

Responsible for smooth VIP arrivals and stay.

Checks cleaning of lobby and hotel Lights sound.

Maintain staff in proper and orderly appearance and behaviour.

Handling guest complaints.

Promote and maintains good public relations.

Motivate and maintain good staff relations.

Co- ordination with all departments concerned in order to maintain front office functions properly.

Manager duty roster

Fifth Work Experience:-

Name of Organization

CG Group

Duration

23rd April 2017 to 20th June 2017 Months

Designation

Senior Executive-Operations

No. of employees reporting

80 to 90

Reporting to

Deputy Manager--Operations

Role in Organization:-

Team Member of Pre opening CG Golf Retreat

Built Plan Structurefor CG Golf Retreat, Shashwat Dham (Annapurna), Sri Sri Art of living (Sri. Ravi Shanker)

VVIP Arrival arrangements

Commercial and company in-house event management

Auditing campus to see ongoing project and requirements.

Vendor Management

Administrative support

Fourth Work Experience

Name of Organization

The Acura Bmk Gurgaon (Hotel)

Duration

05th September 2016 to 21st April 2017

Designation

Front Office-Supervisor

No. of Employees reporting

10 to 15

Reporting to

Duty Manager

Skill Gained

IDS

Role in Organization:-

Supervision of Front office day to day operations/ Shift handling

Welcoming Guests.

Help In Check In and Check Out

Cashiering (Bill Settlement, Foreign Exchange )

Guest Handling

Travel Facilities (Ticketing, car)

Assisting Guests with city information’s.

Maintain duty roster.

Night Audit and generate daily reports

Hotel room reservation

Third Work Experience

Name of Organization

Orient Craft

Duration

1st March 2016 till 31st March 2016

Designation

Executive Assistant - CEO

No. of Employees reporting

10 to 15

Reporting to

CEO

Role in Organization:-

Maintain day to day schedule for Managing Director

Fix Meeting in and out of office

Keep important document and files

Maintain credit cards and payments

Handling petty cash

Travelling and ticketing, Hotel reservations (Domestic & International)

Handling emails and contacts of CEO

Handling foreign exchange.

Personal and corporate credit card bills settlement

Second Work Experience:-

Name of Organization

Advance Group of Companies

Duration

1st January 2015 till 28th Feb 2016

Designation

Personal Assistant to Managing Director

No. of Employees reporting

10 to15

Reporting to

Managing Director / CEO

Role in Organization:-

Maintain day to day schedule for Managing Director

Fix Meeting in and out of office

Keep important document and files

Maintain credit cards and payments

Handling petty cash

Travelling and ticketing

Handling emails and contacts of MD

Monitor reception on day to day schedule

Achievements:

Promoted from Administrative officer to Personal Assistant to Managing Director

Handling company store room

Got responsibility to monitor projects within company

Got to work with International sales team for few month

First Work Experience:-

Name of Organization

The Park Hotel

Duration

28 April 2011 to 30th Jan.2014

Designation

Front Office Assistant

No. of Employees reporting

10-20

Reporting to

Front office Associate

Skill Gained

Worked on OPERA 1.5 Version

Role in Organization:-

Welcoming Guests.

Help In Check In and Check Out

Cashiering (Bill Settlement, Foreign Exchange )

Guest Handling

Travel Facilities (Ticketing, car)

Assisting Guests with city information’s.

Assisting guest with hotel facilities.

Night Audit and generate daily reports

Hotel room reservation

Achievements:

Successfully done pre Opening of CG Golf Retreat in Nepal

SSC certified trainer (Front office Executive)

PROJECTS/ INDUSTRIAL EXPOSURES:-

6 months Industrial training exposure at the Golden Palms Hotel and Resorts, Bengaluru.

ODC for ITC Windsor, Taj West End, Golden Palm, Olive Beach & the Leela Palace.

Participated in an ODC at the Aero Show- 2007 at Bengaluru.

AREA OF SPECIALISATION: Front Office operations

LANGUAGE KNOWN : English, Hindi, Punjabi,

Hobby and Interests:

Charcoal Sketch

Cycling

Listening to Music

Cricket

Handicraft

Cooking

Nationality: Indian

Age: 37 yrs

Date of birth: 12/01/1985

Gender: Male

Current Address: Ek- Jot Colony Road, Ram Nagar, Dist. Kangra, Dharamshala- 176 215 (Himachal Pradesh)

Permanent Address: S/O Late Sh. Kishori Lal, Ek- Jot Colony Road, Ram Nagar, Dist. Kangra, Dharamshala- 176 215 (Himachal Pradesh)

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