Customer Service Assistant Manager
Resume:
Tresa Brown
Lyons, Ga *****
***************@*****.***
Skills
Leadership - team building - Microsoft Software - Customer service - Management - Office clerk
Experience
May 2021 - August 2021
Goodwill, Vidalia, GA - team leader
●Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
●Partnered with store manager, assistant manager, and other team lead to train and develop team member skill sets and competencies.
●Set overall vision and provided team leadership.
February 2020 - June 2021
SPAR, Vidalia - retail merchandiser
●Set ads, set new schematics, rebuild shelves, do cigarette surveys,
●Remodeling stores
March 2012 - April 2016
Freds, Lyons and Reidsville, GA - assistant manager
●Open and close store, bank deposit runs, scheduling, stocked
●Office paperwork
●Evaluated employee performance and coached and trained to improve weak areas.
●Accomplished supervisor focused on meeting customer expectations and achieving company goals.
●Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
October 2016- May 2017
Velmarq, Vidalia, GA - tax specialist
●Managed tax submissions and made sure all information complied with regulations.
●Maintained complete records of client tax returns and supporting documentation in secured areas.
●Offered clients recommendations to reduce tax liabilities.
Education
August 2004- May 2008
Toombs County High School, Lyons, Ga - Diploma
January 2021- present
University of Phoenix, Phoenix, Arizona
Associate of Arts with a concentration in Business Fundamentals
Objective
I can finally achieve my long term goal which is to find a career where I can enjoy and love my job. I need to secure a position in an organization to expand my knowledge and skills and also secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
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