Server

TE

TIM ETHERINGTON

adr6eg@r.postjobfree.com 925-***-**** San Diego, CA 93117

My name is Tim Etherington. I am 22 years old. I worked as a server at the Santa Barbara Ritz Carlton for two years. I lived by the saying that we are ladies and gentlemen serving ladies and gentlemen. I love serving customers and guests giving them a warm welcome and doing my best to give them the best experience by being attentive, personable, and creating a bond hoping for them to be lifelong customers. My favorite saying is, thatyou can always sell another drink. You can't always sell another entree. I am skilled in my knowloadge of wines and do my very best to up sell customers and guests. Time Management

Very fast learner- explain once and that is all that is needed.

Upselling Techniques- One can always sell another drink, you can't always sell another entree.

Policy and Procedure Adherence

Order Processing

Dispute Mediation

Merchandising Knowledge

Ritz-Carlton Santa Barbara, CA

Server

09/2020 - 07/2022

Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Promoted desserts, appetizers and specialty drinks to optimize sales. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Displayed enthusiasm and knowledge about restaurant's menu and products.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

The Home Depot Inc Goleta, CA

Sales

01/2019 - 08/2022

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Helped customers find specific products, answered questions and offered product advice.

Trained new team members in cash register operation, stock procedures and customer services.

Sold various products by explaining unique features and educating customers on proper application or usage.

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Maneuvered forklift over and around loaded pallets, boxes and other materials.

Summary

Skills

Experience

Maintained current forklift training and certification as required by company policies.

Transported material to correct locations and documented inventory changes.

Los Panchos Mexican Grill & Bar

Danville, CA

Cashier/Food Runner

05/2016 - 12/2018

Collected payments and provided accurate change.

Worked closely with front-end staff to assist customers. Accepted cash and credit card payments, issued receipts and provided change.

Trained new team members in cash register operation, stock procedures and customer services.

Delivered high level of customer service to patrons using active listening and engagement skills.

San Diego State University San Diego, CA

Bachelor of Arts in Interpersonal Communication And Human Resources Expected in 05/2023

Education and Training

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