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Bacolod Customer Service

Location:
Quezon City, Philippines
Posted:
April 01, 2022

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Resume:

Hda. Los Angeles Victorias City

Negros Occidental.

096********/099********

adqnug@r.postjobfree.com

Summary of Skills:

Fast fingers on keyboard with abilities to work on more than one windows

Complete understanding of the different types of chatting modes

Excellent interpersonal and communication skills

Positive attitude and attentive to detail

Flexible and adaptive to changing technologies, and work environment

Quick thinker with ability to multi-task

Customer-focused and self-starter

Constant leaner with high availability and response

Computer literate

Work Experience:

Chat Agent

Toy Kingdom and Pet Express Lazada

August 2021 to April 25,2022

Responsibilities and Duties

Respond to customers on chat

Maintain client relationship for business and help the sales team in achieving target

Answering all inquiry of customer about product descriptions

Use decision-making skills in responding for customers

Suggest, promote and guide clients on filing complaints, refunds, and replacements

Make use of the system in searching for products and answers

Converse with clients in a polite and professional manner

Use discretion in providing information to clients

COOK

HyunHee Korean Restaurant

July 2018-March 2020

Prepare awesome meals for our customers

Weigh, measure, mix and prep ingredients according to recipes.

Check food and ingredients for freshness.

Help lead and inspire our kitchen staff with the restaurant manager.

Work well under pressure and within the time limit.

DINING STAFF

KIMSTAURANT

May 2017- July 2018

Prepare restaurant tables with special attention to sanitation and order

Attend to customers upon entrance

Present restaurant menus and help customers select food/beverages

Take and serve orders Answer questions or make recommendations for complementary products

Collaborate with other restaurant servers and kitchen/bar staff

Deal with complaints or problems with a positive attitude

EDUCATION:

COLLEGE GRADUATE (2017)

HOTEL AND RESTAURANT MANAGEMENT

ABE INTERNATIONAL BUSINESS COLLEGE OF BACOLOD

PERSONAL BACKGROUND:

Date of Birth: August 31, 1997

Birth Place: Silay City Negros Occidental

Civil Status: Single

Citizen Ship: Filipino

Height: 5’2

REFERENCE:

Name: Paula Herrera (Admin Assistance ) -Toy Kingdom

Contact Number: 091********

Name: Jen Oliver ( Customer service Assistance)- Toy Kingdom

Contact Number: 099********

Name: Tina Ilacad (SuperVisor)- Toy Kingdom

Contact Number: 091********



Contact this candidate