Ava J Neal

**** * ****** ******, #*** Indianapolis Indiana 46220 317-***-**** adq3pc@r.postjobfree.com

SUMMARY

Executive Assistant / Project Manager with more than ten years of experience in systems management and improvements within a range of industries. Expertise in Project and Office Management, with an eye on “what works better.” Experienced in MS Office (Word, Excel, Power Point, Outlook), varied Bookkeeping software (Lotus, Quickbooks), Adobe & Graphic Design programs, quickly learn new software. Major strengths in creative problem-solving, developing new office systems, client relations, research and writing, business and creative communications. Proven record in analysis, evaluation, critical thinking, systems & communications development.

RETAIL 2016 to 2022 Customer Service & Sales Associate. Serving in Customer Relations, Service in

several Retail Posts. Assist Customers in a variety of sales inquiries, locate items

throughout stores, place orders to ship to store.

INDEPENDENT CONTRACTOR – MUSIC STUDIO 1988 to 2014

Indianapolis, Indiana

Business Manager

Managed all facets of teaching business with main focus on student's musical development; establishing policies and procedures for contractual agreements that kept the studio running smoothly. Managed budgets and accounts for common and unusual expenses that included regular lesson payments, mailings, advertisement, books, reimbursements, and establishing costs for rental halls and receptions. Events-managed for variety of performance venues, coordinating the schedules of 30 plus students with availability of rental halls.

Piano Teacher

Evaluated and assessed skill sets of students (ages 5-80 years); on-going consults, creating personalized goals and timelines to ensure student’s success; consults with parents on progress, suggestions for changes.

PROFESSIONAL STAFFING AGENCIES 1995 to 2006

Indianapolis, Indiana

Executive-Administrative Assistant

Applying management-office skills and experience through practical and creative approaches within diverse industries such as: college dean offices, chief legal counsel (State Farm over the Midwest), CEOs in banking (5th 3rd Bank), architectural – office manager. Managed schedules and communications for busy executives and boards; arranged travel, setup email communications and wrote correspondence; coordinated employee schedules and tasks with that of officers’ schedules, keeping all employees alert to ever-changing issues/scheduling that were critical to their job success. Managed payroll and oversighted timecards for 220 plus employees. In every temp-to-hire assignment, was offered the permanent post within the first few days of demonstrated skills on-the-job. Entered fast-paced, challenging executive settings requiring advanced skill and flexibility in problem-solving and multi-tasking; maintain confidentiality and discretion.

Indiana University Graduate School – Deans’ Office (Indianapolis) Assisted 2 deans, providing highly diverse services to 500 graduate students across statewide campuses; ensuring timely student completions through direct consults, bulk mailings, and alerts to I.U. advisors, admin offices and students. Ran all facets of the IU Graduate office which entails Deans' issues and schedules as well as, that of the 400 graduate-PhD students.

JEWISH FEDERATION of GREATER INDIANAPOLIS (JFGI) 1997 to 1999

Indianapolis, Indiana

Public Relations & Director of Information Services

Researched community-wide services and activities, writing and creating text and graphics for the production of educational materials, brochures, flyers; distribution of materials in bulk mailings and on request. Advanced initiative in contacting potential and actual donors throughout the States, sharing with them the services offered by JFGI; managed database, producing reports per assigned parameters for delivery within deadlines. Supervised, coordinated and trained volunteers/employees on varied tasks and procedures.

Editor (Quarterly Community Newspaper / 16-20 pages / ~5000 distribution)

Setup and established quarterly and annual timelines in accordance with print deadlines; determined drop-sites and distributed newspapers throughout local community and beyond.

Full-charge editorial duties: responsible for successful final news product, from establishing quarterly-annual schedules, to managing all story submittals, to selecting news of interest, to story-writing and re-writes on submittals for clarity, to layout & paste-up decisions on all elements of the publication, to placement decisions, to consults with printer for final news product; kept community aware of the continuing deadlines for their submittals; persuaded JFGI-V.P. to change out the print process to computerized in-house production, thereby saving on time, money, and facilitated submissions through online transmittals; this change also provided a more up-to-date image of this paper.

INDIANA UNIVERSITY 1990 to 1995

Bloomington, Indiana

Project Manager - The Journal of Mathematical Physics

Established this brand new editorial office for Princeton University on the I.U. Campus. Put forth this Project Manager role to Chief Editor in order to evaluate and assess all of this office's objectives, all editorial decisions and goals, and through these processes to create and establish streamlined communications between Princeton, staff, editors and authors. Devised and set up all organizational systems; created forms and documents facilitating the processing of large volumes of manuscripts through this office; created forms and checklists that expedited and tracked workflow; created computer and paper file systems, advanced coordination of these 2 systems keeping publisher and staff up-to-date on status of submissions; created and integrated tasks and systems that brought this office from chaos into a highly efficient operation. Developed and setup daily task routines that kept office staff and editors well-ahead of publishing deadlines and, established protocol for weekly group meetings that encouraged a united effort for this office's success. Troubleshooter for experimental journal software (I.U. office was test-site), tracked glitches and major issues; consults with the software developer and submitted reports that resolved many of these problems.

Chief Assistant - to Director of Archival Library

Finance and Budgets: devised accounting system and correspondence that recovered critical overdue balances; oversighted 10 budgets, reconcile with Foundation reports, advise on expenditures. Human Resource: ensured all form-completions on new-hires & releases, I-9's, insurance; managed payroll for faculty, staff and student employees; training, orientation and supervision, I.U. payments to visiting scholars and fellowships; first-pass editor on text for fine art catalogues and as technical editor establishing the format for final print; wrote training manual for this post as well as for tasks throughout the library, thereby expediting the learning prior to one-on-one training sessions. Supervise students and employees on varied tasks. Account payables & receivables for invoices, sells, and purchases.

EDUCATION

Indiana University Bachelor of Science Liberal Arts / Visual Arts / Music

Bloomington, Indiana 1987-1990 Minors: Italian / History

COMPUTER Proficient on Mac & PC: Microsoft Office, Excel, Power Point, Access, Outlook, Groupwise, Photoshop, Illustrator, InDesign, Lotus, Quickbooks

Contact this candidate