Front Desk Assistant Receptionist
Resume:
JG
JENNIFER GUILHERME
adq02w@r.postjobfree.com 951-***-**** Hesperia, CA 92345
Summary
As a Front Desk Medical Assistant Receptionist I will have good communication skills, be a entive & have compassion
toward every patient. Patient concerns & needs will be charted, discussed & given over to DR. or medical staff prior to
in take & outpatient appointments. I work well with others even under pressure, diffusing conflicts & solving problems
as they may rise. I look forward to the opportunity of being apart of your front office staff.
Skills
Calling & handling Multi line phone headset Payment collection
Insurance verification Check-in management
Schedule coordination Charting
Front desk operations Referral verification
Experience
Circle City Medical/ Urgent Care Called patients to confirm scheduled appointments & additional details.
Corona, CA Checked patients in/out for appointments, collected and billed for
Front Desk Medical Receptionist co-payments & fees for services rendered. AMA codes.
09/2012 - 06/2018 Photocopied insurance cards, document, chart notes & other details.
Verified patient coverage for upcoming procedures, appointments.
Managed office phone lines by checking voicemail, returning calls and
directing messages to different departments.
Gathered, transcribed and typed medical information into charts.
Scheduled followed up appointments, collected and processed &
maintained patient files.
Dr. Ronald N Kent Corona, Ontario, EMG/NCS Testing, Mapping out nerves, running MFI emg machine &
Moreno Valley, CA program in Windows.
Front and Back Office Medical Assistant Relayed messages to physician about concerns, condition updates or refill
10/2003 - 12/2009 requests for treatment from pt.
Scheduled appointments for patients via phone and in person.
Interviewed patients charted chief complaints and vital signs. Workcomp
Hx's.
Prepared treatment rooms for patients & Dr. surgical procedures,
restocking supplies.
Organized charts, documents and supplies. Answered multi-line phone
system Called to confirm appt. Processed Medical record request.
Secured patient confidentiality & HIPPA Law regulations.
Insurance verification and pre-certification and pre-authorization
functions.
Assisted with diagnostic testing, packaging biological samples & sent out
to lab for analysis.
Albertsons Grocery Store Corona, CA Packaged or bagged purchases and assisted customers with in-vehicle
Courtesy Clerk loading.
03/1998 - 09/2002 Oversaw collection shopping carts from parking lot to maintain clean,
organized area.
Escorted customers to desired merchandise location.
Education and Training
UEI College - SB San Bernardino, CA
Front/Back Office Medical Assitiant in Medical Assisting
08/2003
Cenntinial High School Corona, CA
High School Diploma
06/2000
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