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Remote customer service, call center, etc

Location:
Plainfield, NJ
Salary:
40k
Posted:
January 18, 2022

Contact this candidate

Resume:

Candice Casanova

New Brunswick, NJ *****

908-***-****(cell)

adpyp2@r.postjobfree.com

Objective

Looking to find a well-paying work from home job, preferably not in sales, but in Customer Service, Call center, Administrative/Clerical, HR/Payroll, Finance/Accounting, etc. However, honestly anything I can do remotely would be great. Like, working on the computer or online, even stuffing envelopes, emailing or anything else as long as I'm able to work from home. I could do marketing or sales from home I'm just looking for a legitimate business who's looking for an exceedingly qualified employee who's interested in all types of businesses and who's interested in learning as much as I can.

Skills

• Creative problem solver with the ability to resolve conflict, improve morale and work on multiple tasks simultaneously, as well as able to handle multiple phone calls at once while on task on computer

• Strong organizational skills, very detail oriented

• Excellent interpersonal skills, phone manner, and office etiquette.

• Computer literate –Mac & Windows operating systems, Microsoft Word, Excel, Powerpoint as well as more than capable to research anything on the internet

• Persuasive communicator with well-developed presentation and negotiation skills.

• Motivated team player who is able to develop productive relationships with colleagues, clients and staff at all levels

• Goal driven achiever with the ability to learn new and challenging tasks that I look forward to experiencing

Experience

10/02-present

**Tax preparer

-I was certified in the state of Florida by a company called Amscott for 8 wks Oct 02'-Decb02'

-I worked there for 2 tax seasons 01/03'-02/04

-I still continue to be a tax preparer every year since I was certified.

-I started out just preparing family members and close friends

-Over the years my family and friends referred their friends and associates to me.

-For the past 10 years I've done anywhere from 25 to 40 clients' taxes, every tax season.

-Finance, numbers and math in general are my forte,

-I am also very good at building relationships with my clients.

-I know how to relate to them and make sure that I will do everything in my power to them with any situation they may need help with.

07/16-5/21

**Live-in HHA/Caretaker for Hans Koch

•New Brunswick, NJ

-I'm a caretaker for my Step-Grandfather(Hans Koch)

-He can barely walk so I basically do everything for him.

-I cook for him, feed him, bath him, change him, keep him company, and keep him entertained however I can.

-Pick up his prescriptions.

-Give him his daily meds, take him to his Dr. Appointments.

-I shave him and cut his hair.

-He's basically my best friend and I'm his.

-I play his favorite old songs and watch old movies with him.

-He was in rehab for over a month over a fall. I was there almost everyday.

-He has 3 daughters who did not once go and visit him. He lost his wife in 2014 from cancer.

-I do his shopping for him, food shopping and everything else.

-He's on an oxygen machine which I take care of and clean. 04/13-12/16

**CHHA/Caretaker for Robert Bataille

•Flemington, NJ

-Took care of my Uncle(Robert Bataille) he had PSP(Progressive Supernuclear Parsley)

-I did everything including feeding him, bathing him, staying up all night with him while he coughed non-stop throughout the night.

-I played music for him and took him out on walks.

-He couldn't speak so we had a lot of one sided conversation.

-I gave him his meds every day 3 times a day.

-I loved and cared for him every moment of every day until the day he passed and as painful as it was losing him I wouldn't trade a second of it for anything in this world.

-There was so much more I did for him but too much to actually write about it all. 03/12-05/17

Law Offices of Michael G. Paul,

•Metuchen, New Jersey

**Legal Secretary/Financial advisor/Personal Assistant

-Typed vouchers for payments, correspondence to clients, attorneys, etc., respond to emails, answer and respond to phone calls.

-I transcribed all his legal documents, emails, letters and any other paperwork needed done

-I took care of all his banking and bills

04/11-12/12

Muller Hyundai

•Phillipsburg, New Jersey

**Executive Sales Associate

-Greeted customers,

-Did the walkarounds with customers and test drives.

-Answered any and all questions regarding to any features on or in any of the vehicles on our lot

-Got all customer's information and entered it into system.

-Ran credit checks

-Negotiate and finalize purchases -Answered phones, made follow-up calls to potential buyers and followed up on leads

-Also phoned purchasers to confirm customer satisfaction. 04/09-04/11

Sansone Auto Mall,

•Avenel, New Jersey

**Sales and Leasing Consultant (Jeep, Dodge, Chrysler)

-Greeted customers

-Did customers walkarounds along with test drives test

-I obtained customer information and entered it into our database.

-Ran credit checks

-Negotiated prices and finalize purchases.

-Answered phones, made follow-up calls to proposed buyers and in response to leads

-Phoned purchasers to confirm customer satisfaction. 01/08-05/09

DrJays.com

•Monroe Township, New Jersey

**Pick/Packer Customer Service Inquiry/Admin Assistant/Office Manager

-Oversaw 15-20 employees, did orientations with all new hires.

-Input all data.

-Priced merchandise

-Answered all of the incoming and outgoing emails, including customer service complaints and issues,

-Resolved problems.

-Tracked all inventory throughout the warehouse

-I was responsible for the ordering of office and warehouse supplies with the exception of new inventory.

02/06-12/07

Express Personnel

•Iselin, New Jersey

**Staffing Consultant and Recruiter

-Provided telephone and counter reception

-Did data entry

-Did the filing

-Processed applications

-Processed I-9 forms

-Recruited new associates

-Placed qualified associates with clients seeking to fill temporary positions. 10/04-02/06

Arm & Hammer

•North Brunswick, NJ

**Production Line worker

-Kept line moving and area spotless.

-I was in charge of Arm & Hammer laundry detergent bottles and Quality Assurance on my line.

-As well as worked in other areas when needed .

Certifications

QuickBooks 2019

Online in NJ

Tax preparation 2002

Manatee County, FL

Nursing Assistant 2003

Palmetto, FL

Education

08/06-05/09

Middlesex Community College

•Edison, New Jersey

-Pursuing an Associates Degree in Business Management.



Contact this candidate