BARTLETT, TN *****
Senior Administrative Assistant with over 10 Years of Professional Office experience providing High Level Administrative Support to all levels of Management in various industries: Commercial Banking, Law Firms, Finance, Accounting, Cash Management, Commercial Construction, International Claims processor for Cotton and Medical and Pharmacy Prior Authorization Specialist.
Microsoft Office systems: Word, Excel, Powerpoint, Outlook and Lotus Notes. Bankruptcy PACER Website and Document Management Software. Other Banking systems include: AFS, WBS, ACBS, RUMBA, Passport, ACT, Tradeline (Ltrs of Credit), InterLinks, Cash Management: DDA Checking Account Systems, Bankruptcy: CMS, LPS, SharePoint, New Image Referral Systems, LIVE and Atlas. RX Home, Evicore website, ESD, Care Central and CoverMyMeds systems.
ACCREDO SPECIALTY PHARMACY/CIGNA Memphis 6/2019 - 10/2021
Oncology Prior Authorization Specialist - Researched and started Prior Authorization process with Doctor for approval of medication through insurance plan. Ran daily test claims to determine if medication was approved. Resolved discrepancies of system problems or irregularity errors of patients insurance correction until prescription was filled and shipped. Daily HIPPA verification telephone contact with insurance plans, Doctors staff and patients. Checked data integrity. Escalated problem accounts to upper management for review and resolution.
CARGILL, INC. - Accounts Payable Support Associates (Temp. Assignment) 11/2017 - 1/2018
Completed short-term temp assignment successfully.
ALLENBERG COTTON CO./LOUIS DREYFUS CO. 12/2014 - 4/2017
International Claims Administrator - Process Daily cotton claims from Outlook, adjust claims when bales are damaged on ship vessels, short baled shipments, daily phone contact with contracted controllers representing Allenberg, process monthly fee reports, instruct Controllers to correct errors on claim forms. Daily upload of claims on Atlas cotton database.
PERFORMANCE CONTRACTING INC. Administrative Assistant (Temp Assignment) 9/2014 - 12/2014
F&F CONSTRUCTION Construction Administrator (Temp. Assignment) 11/2013 - 12/2013
SERVICEMASTER CLEAN Contract Administrator (Temp. Assignment) 3/2013 - 5/2013
Completed short-term Temp. Assignments successfully.
LISA ECK - Page 2 -
SHAPIRO & KIRSCH LLP Bankruptcy Legal Assistant 8/2011 - 8/2012
Accepting new and modified Chapter 7, Ch. 11 and Ch. 13 bankruptcy filings in TN and Arkansas. Identified new debtors in CMS and New Image system and forwarded to Bankruptcy Processors to open new file. Download and reviewed 75-100 files daily. Cleared file exceptions with Foreclosure Dept.
FTN FINANCIAL Capital Assets Dept. Sr. Commercial Loan Admin (Temp.) 5/2011 - 7/2011
Completed short-term Temp. Assignment successfully.
TCF BANK Commercial Dept Administrator Burr Ridge, IL 10/2006 - 11/2009
Administrative support to Commercial executive, 6 lenders and Cash Management Team in daily, weekly and monthly financial reporting. Executive Administrator to Dept Manager and conducted research on websites for targeted markets. Brought in over $1 million dollars in miscoded deposits to Dept.
BANK OF AMERICA Chicago, IL Senior Commercial Loan Support Specialist 11/1988 - 11/2004
Senior Commercial Loan Support Specialist 2000 – 2004
Commercial Loan Support Specialist 1997 – 2009
Account Service Manager 1995 – 1997
Administrative Secretary & Account Administrator 1988 – 1995
Provided experienced support to 6 Portfolio Officers in daily management and monitoring of workout files for complex Commercial, Middle Market and Private Bank portfolios. Managed collateral, document review and regulatory requirements. Supported Portfolio Officers of lending and treasury matters. Retrieved financial information from Intra-Links (Letter of Credits). Worked closely with other departments to maintain portfolio accuracy and data integrity. Tracked non-accrual loans, offset accounting and derivative products. Input Advisory Flags on Troubled loans and managed Profitability Report.
• National Louis University – Chicago Illinois • Triton College – River Grove, IL
Business Management & Administration Business Management & Administration
Completed Junior Year Credits Associates Degree