Medical Billing Customer Service
Resume:
LEASHIA JONES
Iowa City, IA *****
************@******.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
receptionist, meeting and greeting clients
Craig Industries
June 2018 to Present
June 24, 2018-
• Answering calls, taking messages and handling correspondence.
• Filing.
• Prioritizing workloads.
• Acting as a receptionist, meeting and greeting clients.
• Good communication, customer service and relationship-building skills.
• Attention to detail.
• The ability to be proactive and doing what needs to done Cosmetologist
BookLea braiding VIP
May 2020 to May 2021
I do hair at the moment in my home to make money. All sorts of styles. Receptionist
Manpower
March 2018 to June 2018
I was working through this tempt service and I got hired on full time. Line Worker
Adecco
November 2017 to February 2018
• Test products or subassemblies for functionality
• Receive objects or parts as they come down the assembly line
• Examine and inspect containers, materials, and products in order to ensure that packing specifications are met.
Caterer
Sodexo
August 2013 to August 2015
• performing mulitip1e tasks and providing exemplary guest service
• Bartending preparing drinks
Education
currently in school in Medical Billing & Coding
DeVry University-online - Remote
June 2021 to June 2022
Diploma in customer service
Rich South Campus High School - Richton Park, IL
August 2007 to May 2011
Skills
• Billing
• Data Entry
• Microsoft
• Receptionist
• Scheduling
• Microsoft Word
• Filing
• Customer Service Skills
• Organizational Skills
• Outlook
• Microsoft Office
• Guest Services
• Bartending
• Host/Hostess
• Front Desk (2 years)
• Catering
• Busser
• Banquet Experience (1 year)
• Serving Experience (Less than 1 year)
• Cash Handling (10+ years)
• Problem-solving
• Flexibility
• Team Work (10+ years)
• Multitasking (10+ years)
• Negotiation
• Telemarketing
• Hair styling (5 years)
• Sales
• Retail sales
• Medical office experience
• Administrative experience
• Restaurant experience
• Medical terminology
Certifications and Licenses
Driver's License
Assessments
Front Desk Agent (Hotel) — Highly Proficient
June 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
June 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Medical terminology — Completed
June 2020
Understanding and using medical terminology
Full results: Completed
Scheduling — Familiar
June 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Call center customer service — Proficient
May 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Medical receptionist skills — Completed
December 2021
Managing physician schedules and maintaining accurate patient records Full results: Completed
Cooking skills: Basic food preparation — Proficient June 2020
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient
Customer focus & orientation — Proficient
December 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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