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Medical Billing Customer Service

Location:
Iowa City, IA
Posted:
January 13, 2022

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Resume:

LEASHIA JONES

Iowa City, IA *****

adpwz6@r.postjobfree.com

+1-217-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

receptionist, meeting and greeting clients

Craig Industries

June 2018 to Present

June 24, 2018-

• Answering calls, taking messages and handling correspondence.

• Filing.

• Prioritizing workloads.

• Acting as a receptionist, meeting and greeting clients.

• Good communication, customer service and relationship-building skills.

• Attention to detail.

• The ability to be proactive and doing what needs to done Cosmetologist

BookLea braiding VIP

May 2020 to May 2021

I do hair at the moment in my home to make money. All sorts of styles. Receptionist

Manpower

March 2018 to June 2018

I was working through this tempt service and I got hired on full time. Line Worker

Adecco

November 2017 to February 2018

• Test products or subassemblies for functionality

• Receive objects or parts as they come down the assembly line

• Examine and inspect containers, materials, and products in order to ensure that packing specifications are met.

Caterer

Sodexo

August 2013 to August 2015

• performing mulitip1e tasks and providing exemplary guest service

• Bartending preparing drinks

Education

currently in school in Medical Billing & Coding

DeVry University-online - Remote

June 2021 to June 2022

Diploma in customer service

Rich South Campus High School - Richton Park, IL

August 2007 to May 2011

Skills

• Billing

• Data Entry

• Microsoft

• Receptionist

• Scheduling

• Microsoft Word

• Filing

• Customer Service Skills

• Organizational Skills

• Outlook

• Microsoft Office

• Guest Services

• Bartending

• Host/Hostess

• Front Desk (2 years)

• Catering

• Busser

• Banquet Experience (1 year)

• Serving Experience (Less than 1 year)

• Cash Handling (10+ years)

• Problem-solving

• Flexibility

• Team Work (10+ years)

• Multitasking (10+ years)

• Negotiation

• Telemarketing

• Hair styling (5 years)

• Sales

• Retail sales

• Medical office experience

• Administrative experience

• Restaurant experience

• Medical terminology

Certifications and Licenses

Driver's License

Assessments

Front Desk Agent (Hotel) — Highly Proficient

June 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

June 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Medical terminology — Completed

June 2020

Understanding and using medical terminology

Full results: Completed

Scheduling — Familiar

June 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Call center customer service — Proficient

May 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Medical receptionist skills — Completed

December 2021

Managing physician schedules and maintaining accurate patient records Full results: Completed

Cooking skills: Basic food preparation — Proficient June 2020

Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient

Customer focus & orientation — Proficient

December 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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