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Customer Service Representative

Ashburn, VA
July 21, 2021

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Lisa Chicoine

** ***** ******

Hudson, MA. *****


Insight Global- Irving Tx. -Open Ending Assignment

Customer Service Representative- May 2021- July 2021

I was placed with Umass Hospital Worcester working from home. Answering phone calls. Using Epic Software that health care environments use to book appointments, find new doctors for patients, check their health insurance. I also was helping them access their record online in a website called MyChart. The assignment ended as of Thursday July 15th

ACS Group - Duluth, GA -

Customer Service Representative- November 2020 to March 2021

I was placed at a Mutual Investment Firm, in which Clients open College funds for their children and grandchildren. I answered heavy duty phone calls about 100 a day. I performed transactions for them as they redeemed money, exchanged money between funds for their children and grandchildren.

KNF&T Staffing Resources - Westborough, MA

Customer Service Representative March 2020 - March 2020.

I was training to work as a Customer Service Representative at Digital Federal Credit Union. I was placed here by KNF& T Staffing Resources. I was only able to work 2 weeks in Training as someone got the Covid and DCU had to close.

CPI Radant Technologies, Division - Stow

Receptionist/Administrative Assistant, MA Feb 2002 -April 5, 2019

Manage the front desk, check in visitors, call their contact person. Security, checking I. D's, handing out badges. Microsoft Outlook, scheduling conference rooms, and sending out invitations for the meetings. PowerPoint, signs to make our visitors feel welcome on the T.V. in the front lobby. Setting up coffee and pastries for client visitors. Ordering and setting up lunches for clients.


TLC LAWN COMPANY- March 29, 2021-May 7, 2021-Very Short Term Assignment

I Left as I was going to work for another agency, because my assignment at the Lawn Company was very temporary, I was signing people up for Lawn care contracts, and I knew it was about to end so I had to find another job.

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