Isam Alshehabi

Murfreesboro, Tennessee *****

Mobile: 629-***-****

adng8a@r.postjobfree.com

www.linkedin.com/in/isam-alshehabi-21008012b

Self-starting background as a trained technical professional with skills in manufacturing processes. Results-driven professional with exceptional communication, problem-solving, and leadership skills.

CAREER HIGHLIGHTS

Saved $34K/year in maintenance and inventory expenses by adjusting rack capacity and floor layout.

Created a one for all and all for one culture that improved the teams’ morale level.

Saved $74k/year in labor costs by improving labor/skills utilization in “Burn” (testing department).

Implemented a new process to decrease route backs, resulting in less time to investigate (DFS).

Decreased system failure by implementing (with help from IT) new test pattern (Keyboards and LCD’s).

5S classes (feedback sessions) leading to better organization and higher productivity (DFS).

Mentored teammates, coaching them for professional growth, leading to advancement.

PROFESSIONAL EXPERIENCE

FedEx Supply Chain 2016–Present

Operations Team Lead

Built-up a team from 3 to 23 teammates in Dell Financial Services department. *

Assisting employees in resolving job skill deficiencies to improve productivity.

Planning OT schedules and production sequences to meet production goals.

Inspecting products for malfunctions to ensure adherence to quality standards.

Participating in safety walks, ensuring environmental and teammates safety.

Recommending personnel actions regarding hiring, evaluation, and promotion.

Participating in annual safety and quality audits (ISO certified).

Alorica, Inc 2014-2016

Computer Repair Technician

Tested and installed motherboards, processors and graphics cards on Dell's Laptops, Desktops, and Tablets.

Broke down and evaluated user problems, using test scripts, personal experience, and probing questions.

Explained technical info. in clear terms to non-technical individuals to promote better understanding.

Used built-in diagnostic tools to identify hardware failures and replace non-functional components.

TRAINING AND CERTIFICATION

ISO 9001-2008 (FedEx)

Understanding LEAN SSBB

Hy-Amp Machines

QDM MGMT (FedEx)

KPI Management

Using LEAN to reduce waste (FedEx)

Preventing Unhealthy Workplace (FedEx)

EDUCATION

Motlow State Community College, 2017-2019 (Tennessee. USA)

A.A.S. Business Administration

Dijlah University College, 2010-2013

A.A.S. Computer Engineering Technology (Baghdad. Iraq)

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