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Telecom Auditor

Acworth, GA
May 23, 2021

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John Saint-Ange

Staff Accountant Profile • 201-***-**** • Maplewood, NJ 07040

Analytical, resourceful, and fact-focused professional with comprehensive knowledge and experience in full-cycle accounting and financial management.

Recently completed a Master degree in Accounting from Rutgers Business School and currently studying for the CPA exam. Demonstrative ability to overseeing company accounts and investments, supervising cash flow operations, optimizing accounting systems, and applying robust financial governance models to reduce costs and risks. Instrumental in designing and employing accounting procedures and strategies, maintaining bookkeeping, posting journal entries, preparing invoices, financial statements, and reports, and performing monthly accruals and bank account reconciliations. Proven history of success in monitoring internal controls to identify problem areas, improve operating program effectiveness, and ensure the integrity of financial and accounting data. Adept at analyzing and interpreting income statements, balance sheet variances, and financial results to executive management for implementing action plans. Expertise in innovative automated financial system implementation, productivity growth, and cost containment while liaising with auditors to ensure successful audits and compliance with regulatory standards.

Areas of Expertise

Accounting & Finance Management

Financial Planning & Analysis

Financial Statements & Analysis

Cost Control & Reduction

Budget Management & Forecasting

Full-Cycle AR/AP Management

Internal & External Financial Audit

Account Adjustment & Reconciliation

Income Statement Analysis



Microsoft Dynamics GP


Master of Science in Accounting (2020) Rutgers Business School, 1 Washington Pl, Newark, NJ 07102

Bachelor of Science in Finance (2009) Rutgers Business School, Newark NJ

Key Career Accomplishments

●Enabled error-free documentation and records by improving and upgrading the recordkeeping/controls system to eliminate missed payment, lost invoices, and un-authorization expenditures.

●Conducted an audit and detailed investigation on expenses and located fraudulent charges for long distances payments leading to successfully saving business revenue with value more than $400K.

●Developed and implemented effective strategic initiatives by incorporating feedback and batch reporting while dealing with past due balance, misapplied payments, and late payment charges.

●Dedicated and transformational leader and team player to direct and interact with cross-functional teams to elaborate and apply best practices for maximizing customer satisfaction and retention.

●Resolved all billing issues, minimizing late payment and error billing charges by 20% as well as saved late payment charges of $10K via proactively engaging and communicating with key vendors and the audit team.

●Organized and steered effective training, onboarding, and development programs for new employees on telecommunication management systems leading to outstretching overall productivity by 10%.

Professional Experience

Calero-MDSL, New York City, NY 2018 to 2021

Telecom Auditor (2018 to Present)

Perform multiple operations, such as preparing accrual reports and account reconciliations, drafting, and reviewing targeted budget reports for monthly expenses. Partner with the procurement team to revisit and validate purchase orders on monthly invoices to ensure accurate billing on new services. Review invoices, control financial costs and ensure on-time completion of client obligations through effective planning and implementation.

●Facilitated C-level executives with comprehensive presentations, ad-hoc analyses, and contribution to strategic initiatives.

●Drove client-centric support in verifying expense allocation and applying GL codes consistent with client-specific policies.

●Restructured training manual for mentoring new personnel on the telecommunication management system to streamline workflow while dealing with both national and international conferencing accounts.

●Drove forecast analysis to project income and expenditure trends with a focus to sustain strict compliance with defined budgetary constraints.

●Implemented setup report associated with metrics performance to evaluate and optimize cost-saving opportunities through the implementation of best practices.

●Examined, supervised, identified, and controlled fraudulent transactions while facilitating multiple clients through month-end financial reporting.

●Developed and enforced functional improvement initiatives to optimize the performance and effectiveness of prevailing systems, programs, and operations.

●Generated and processed changes in new and existing accounts using an internal billing system to identify, mitigate, and rectify potential discrepancies with accuracy.

Tangoe Inc, Parsippany, NJ 2011 to 2018

Client Service Delivery Analyst

Delivered expertise leadership in administering an extensive portfolio of client accounts while creating and incorporating national as well as international invoices. Compiled and formatted client data from different integrated financial and billing data sources to project trends, data patterns, and key areas improvements.

●Established and run a comprehensive in-depth analysis of new purchase orders, billing discrepancies, and threshold levels to aid policymakers in strategy development and application.

●Generated and disseminated reports to keep up to date executive management on service delivery and operational excellence.

●Examined ongoing company procedures to design and enforce operational and service improvement initiatives in collaboration with cross-functional teams aligned with established corporate objectives and vision.

Edy’s Ice Cream, Rockaway, NJ 2010 to 2011

Temp Accounts Payable

Performed full-cycle accounts payable activities, including collecting, recording, and verifying customers’ checks with sales rep invoices/sales orders and processing into Oracle system to ensure accurate payment. Processed transactions and created vouchers with complete details, such as mentioning invoice number, date, vendor address, item description, amounts, and coding in compliance with approved accounting policies and procedures.

●Cultivated positive workplace environment and effective communications sales rep by assessing, addressing, and resolving all issues and concerns on priority.

●Maintained complete documentation and record with precision, such as keeping copies of vouchers, invoices, and correspondence as needed.

●Displayed excellent accounting skills while verifying and calculating all extensions and totals on invoices with accuracy.

Additional Internship Experience: As Sales and Use Tax Intern at Sun Chemical Corporation, Parsippany, NJ (2007 to 2009) as Sales Intern at Warner Music Group, New York City, NY (2008 to 2009)

Professional Development & Certifications: Basic Safety – Personal Survival Technique Certificate Communication Strategies for Business Success Certification Communication for Improved Customer Service Certification Excel Course 1, 2 & 3 Certificate

Technical Proficiencies: Microsoft Office Suite (Word, Outlook PowerPoint, Power Excel User), Microsoft Dynamics GP, QuickBooks, NetSuite

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