Data Entry Customer Service

Tracy Davis

**** ******* ******* ***** **** Washington, MD 20744 (C) 202-***-**** (H) 301-***-**** *****************@*****.***

Qualifications Summary

Data Entry Specialist with fifteen years experience working in a fast pace environment, verifying data, imputing information quickly and accurately, and working with deadlines. A detailed oriented worker with strong computer and customer service skills. Proficient with Microsoft office suite as well as survey system.

Data entry and word processing-60 WPM Filing and data archiving Computer operations Problem solving

Office equipment operations Time management

Customer Service Account record management

Experience Highlights

Serve as a lead to staff, hand out daily assignments, and organize daily worksheets. Prepare, compile, sort, and assign documents daily for data entry. Input surveys into computer system for processing and data management purposes. In charge of logging and coding verbatim responses in the Ascribe system. Sort open, and stamp daily mail for tracking purposes. Audit surveys for accuracy and edit discrepancies. Maintain data entry requirements by following data program requirements and procedures. Process returned mail due to bad address.

Employment History

LEAD DATA ENTRY SPECIALIST, CX Solutions, Arlington, VA 2005-Present TRANSACTION PROCESSOR-Temp, ACS Photo Enforce processor, Washington DC 2005 DATA ENTRY CLERK-Temp, Delta Sigma Theta Sorority, Washington DC 2003-2005 PAYROLL SPECIALIST, Mattress Discounters, Upper Marlboro, MD 1999-2002 DATA ENTRY SUPERVISOR, Mattress Discounters, Upper Marlboro, 1998-1999 DATA ENTRY CLERK, Mattress Discounters, Upper Marlboro, 1997-1998 Education

Attended Computer Learning Center

Computer Skills, IBM, Think Pad, Microsoft Word, Excel, Power Point, Access, Ceridian (Payroll) Ampac, Dimensions, Survey Systems, Ascribe (Coding Verbatims) References available upon request