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Office Manager or Front desk Receptionist

Middletown, OH
May 07, 2021

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Deborah S. Chupka

**** ***** ******, **********, ** 45042 513-***-**** or


Organized, self-starter desiring an Office, or Office Manager position with a company that enables the use of current administrative, time-management, and problem-solving skills and values continuing education to support employees, recruit excellence in personnel, and build client base.


Strong leadership skills

Analytical skills

Detail oriented

Technologically current

Excellent interpersonal skills

Diverse communication skills

Computer proficiency

Medical terminology proficiency

EMR experienced (including EPIC)

Strength in problem solving

Exemplary organization skills

Improving quality and efficiency


August to current Access Counseling Services Middletown, Ohio

Support Staff

Check patients in and collect copays if necessary

answer multi line phone and direct calls to appropriate persons.

Scan documents into system and move to individual charts.

File and prepare daily deposit. Take all pertinent paperwork to main office and file accordingly

February to March 16,2020 Butler Tech Joint Vocational School Hamilton, Ohio

School Secretary

Answer 3 line phone system, speaking to parents and staff

Entering information on absentees and tardy students into DASL

Checking in students and guests into school

Sept. 2018 -Jan16, 2020 Kettering Health System Beavercreek, OH

Surgery Scheduler

EPIC, Preparing paper charts for preadmission testing

Scheduling surgical procedures in the Operating room and the Cath lab

In contact with physicians, anesthesiologists via phone and fax

Oct 2017- 4/20/2018

Personal Touch Home Care

Hamilton, OH

Intake Coordinator

Referral processing

Order /discharge confirmation

Administrative processes

Insurance confirmation and authorization

Sept 2015 – Aug 2016

Barry Robertson, M.D.

Middletown, OH

Office Manager

Managed 200+ patient census

Payroll processing

Annual/quarterly tax processing

Insurance verification

Patient/Family financial or behavioral escalation

Office financial management and


Recruiting, hiring, discipline, termination

EMR management/HIPAA


Ensuring compliance with laws and regulation

Accounting and budgeting

Sept 2013 – Oct 2014

J. Scott Wilcher, M.D.

Dayton, OH

Surgery Scheduler

Patient appointment scheduling

Pre-operative patient education

Pre-op coordination with Tri Health Facilities

Hospital order submission

Pre-operative Testing coordination

Use of EMR/HIPAA Compliance

Insurance authorization/coordination of benefits

Jun 2009 – Sept 2013

Gene Sherwood, DPM

Fairfield, OH

Coding and Surgery Scheduler

Patient appointment scheduling

Patient check-in/out

Insurance coding/claims

Patient surgery scheduling

Pre-operative patient education

Patient referrals to and from other



Feb 2004 – Dec 2008

Hasemeier Health Middletown, Ohio

Office Manager/Chiropractic Assistant

Managed up to 100 patient census

Phone call management

Patient Scheduling


Maintaining physician credentialing

Inventory and supply management

Scheduling for physician outside engagements

Weekly patient newsletter

Insurance verification and coordination of benefit

X-ray processing


University of Akron

Akron, OH

Coursework in secretarial skills

Coursework in medical assisting

Manchester Technical

Middletown, OH

Medical Terminology

Microsoft Office

EPIC Training


References are available on request.

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