Deborah S. Chupka
**** ***** ******, **********, ** 45042 513-***-**** adl8g0@r.postjobfree.com or adl8g0@r.postjobfree.com
Objective
Organized, self-starter desiring an Office, or Office Manager position with a company that enables the use of current administrative, time-management, and problem-solving skills and values continuing education to support employees, recruit excellence in personnel, and build client base.
Skills
Strong leadership skills
Analytical skills
Detail oriented
Technologically current
Excellent interpersonal skills
Diverse communication skills
Computer proficiency
Medical terminology proficiency
EMR experienced (including EPIC)
Strength in problem solving
Exemplary organization skills
Improving quality and efficiency
Experience
August to current Access Counseling Services Middletown, Ohio
Support Staff
Check patients in and collect copays if necessary
answer multi line phone and direct calls to appropriate persons.
Scan documents into system and move to individual charts.
File and prepare daily deposit. Take all pertinent paperwork to main office and file accordingly
February to March 16,2020 Butler Tech Joint Vocational School Hamilton, Ohio
School Secretary
Answer 3 line phone system, speaking to parents and staff
Entering information on absentees and tardy students into DASL
Checking in students and guests into school
Sept. 2018 -Jan16, 2020 Kettering Health System Beavercreek, OH
Surgery Scheduler
EPIC, Preparing paper charts for preadmission testing
Scheduling surgical procedures in the Operating room and the Cath lab
In contact with physicians, anesthesiologists via phone and fax
Oct 2017- 4/20/2018
Personal Touch Home Care
Hamilton, OH
Intake Coordinator
Referral processing
Order /discharge confirmation
Administrative processes
Insurance confirmation and authorization
Sept 2015 – Aug 2016
Barry Robertson, M.D.
Middletown, OH
Office Manager
Managed 200+ patient census
Payroll processing
Annual/quarterly tax processing
Insurance verification
Patient/Family financial or behavioral escalation
Office financial management and
budgeting
Recruiting, hiring, discipline, termination
EMR management/HIPAA
compliance
Ensuring compliance with laws and regulation
Accounting and budgeting
Sept 2013 – Oct 2014
J. Scott Wilcher, M.D.
Dayton, OH
Surgery Scheduler
Patient appointment scheduling
Pre-operative patient education
Pre-op coordination with Tri Health Facilities
Hospital order submission
Pre-operative Testing coordination
Use of EMR/HIPAA Compliance
Insurance authorization/coordination of benefits
Jun 2009 – Sept 2013
Gene Sherwood, DPM
Fairfield, OH
Coding and Surgery Scheduler
Patient appointment scheduling
Patient check-in/out
Insurance coding/claims
Patient surgery scheduling
Pre-operative patient education
Patient referrals to and from other
physicians
Dictation/transcription
Feb 2004 – Dec 2008
Hasemeier Health Middletown, Ohio
Office Manager/Chiropractic Assistant
Managed up to 100 patient census
Phone call management
Patient Scheduling
Budgeting/accounting
Maintaining physician credentialing
Inventory and supply management
Scheduling for physician outside engagements
Weekly patient newsletter
Insurance verification and coordination of benefit
X-ray processing
Education
University of Akron
Akron, OH
Coursework in secretarial skills
Coursework in medical assisting
Manchester Technical
Middletown, OH
Medical Terminology
Microsoft Office
EPIC Training
References
References are available on request.