Summary

Highly motivated team player and problem solver with supervisory experience, excellent communication skills, knowledge of document preparation, scanning indexing, indexing policies and procedures, and a track record of delivering high levels of customer service.

DoD level of security clearance obtained: Secret

Professional Experience

OCTO Consulting Group (Reston, VA) May 2019-Present (Contract Position)

United States Department of Health and Human Services: Records and Program Scan Coordinator – Duties include Records Disposition Review for NARA; Communicating crucial financial information covering daily, weekly and monthly metrics for SAMHSA; researching meta-data in order to interpret and track key details of the work for division; determining division needs and providing solutions and options by closely working with system development team; making changes or enhancements in systems and processes to solve problems or improve effectiveness of division; assisting in the development, review, distribution, and presentation of project status reports; assisting in developing, reviewing, and/or discussing project related deliverables and maintaining the deliverables and other project documents and shared materials in an online project database; utilizing cloud storage and file-sharing system tools such as Share Point, Freedom, Nintex and Active Navigation to produce reports and workflow cases and case usages; participating in weekly staff/team on-site meetings and teleconferences regarding the progress of project development; and participating in staff/team trainings.

Science Applications International Corp. (SAIC) (McLean, VA) February 2016-May 2019 (Contract Position)

United States Army Center of Military History: Knowledge/Collaboration Engineer Associate – Duties include performing all tasks associated with document to digital imaging file capture including the functions of preparation, scanning, and indexing; and data entry using flatbed, feeder and overhead photo capture scanners. Additional duties include records creation, retrieval and quarterly inventories.

Software Information Resources Corp. (SIRC) September 2012-January 2016 (Contract Position)

Washington Metropolitan Area Transit Authority (WMATA) (Washington, D.C.): Document Imaging Lead – Duties include performing responsibilities associated with document to digital imaging file capture including scanning using Captiva document capture software for input into Documentum enterprise content management platform; researching to obtain documents stored in offsite facilities and scanning microfiche images to an electronic database; receiving documents from various internal sources and verifying contents for accuracy and errors including blank pages and skewed images; document retrieving and purging consistent with detailed indexing policies and procedures; adhering to safety and security procedures to ensure document security and confidentiality; responsible for onsite project problem resolution for 10 WMATA bus and 10 WMATA METRO locations including, but not limited to, Identifying and resolving problems in a timely manner; evaluating the needs of and appropriate necessary tools for project success; and ensuring all assigned project staff are aware of and comply with policies, procedures, regulations, ethics, and project mission; and responsible for training new employees for WMATA project.

MacFadden and Associates, Inc. (Silver Spring, MD) August 2009-June 2012 (Contract Position)

United States Department of Interior (United States Park Service Division): Document Imaging Technician – Performs all tasks associated with document to digital imaging file capture including the functions of preparation, scanning, and indexing; and data entry using MS Legal Data System or table-based entry procedures.

Finnegan, L.L.P. (Reston, VA) October 2006-November 2009

Records Coordinator – Processed new matters including new applications; operated a range of digital scanners using high quality control standards to ensure high quality black and white, color, digital and over-sized visuals; corresponded with firm personnel as necessary to clarify and complete new matter information; maintained records, including storage and use of Legal Key; processed mail; and worked effectively with management, professionals, and staff, as well as outside vendors and clients.

Elite & Federal Management Services (Washington, D.C.) August 2001-July 2006 (Contract Position)

United States Department of Commerce: Assistant Manager, Mail-room – Maintained security and access systems; managed and oversaw capital and leased management; managed remote office; OSHA compliance; coordinated space management; and supervised subcontractors making repairs.

United States Department of Transportation: Assistant Manager, Mail-room – Coordinated office moves; developed and implemented disaster recovery programs; leased negotiations and administration; located and set-up remote offices; and supervised and managed offices services and vendors. Manage Hazardous materials program for the storing, returning and dx of ordinance, oil drum, solvent-based paints, pesticides, petrol and kerosene, batteries and etc.

National Science Foundation: Mail-room and Facility Manager – Coordinated copy program; provided file retrieval services for company warehouse; responsible for budgeting and all financials; reported in-house users’ bills and back figures monthly; supervised mail-room/copy center clerks; prioritized mail jobs; coordinated the sorting and delivery of all incoming and outgoing mail; tracked large mail through the system; maintained logs on processed mail; negotiated with supply vendors for the most efficient accounts to service the company; and ordered and received office supplies.

Army Times Publishing Company (Springfield, VA) December 1999-July 2001

Coordinator – Provided file retrieval services by retrieving and forwarding files from storage facilities as requested, and traced borrowed files to ensure they were returned for appropriate storage; processed and metered outgoing mail; sorted and delivered all incoming and outgoing first class mail; tracked large mail through system; maintained logs on processed mail; responsible for bulk mailings; negotiated with supply vendors for the most efficient accounts to service the company; responsible for reporting in-house users bills and back figures monthly; prioritized mail jobs; responsible for all packages – incoming and outgoing – through Federal Express, UPS, Airborne Express and Priority Mail; tracked packages; ordered and received office supplies.

National Association of Realtors (Washington, D.C.) October 1987-December 1999

Mail-room/Convention Coordinator – Coordinated the copy program; coordinated on-site mail services at major national convention; arranged transport of materials for three offices, including Washington, D.C., Chicago, IL, and Elk Grove, IL; processed and metered outgoing mail; sorted and delivered all incoming and outgoing first class mail; tracked large mail through system; maintained logs on processed mail; responsible for bulk mailings; negotiated with supply vendors for the most efficient accounts to service the company; responsible for reporting in-house users bills and back figures monthly; prioritized mail jobs; responsible for all packages – incoming and outgoing – through Federal Express, UPS, Airborne Express and Priority Mail; tracked packages; ordered and received office supplies; and maintained files for company warehouse.

Woodward & Lothrop Department Store (Wheaton, MD) September 1986-July 1987

Dock Assistant – Shipped, received and distributed merchandise to 37 departments and maintained supply inventory for department store.

United States Army (Fort Polk, LA) September 1983-September 1986

Unity Supply Sergeant/Legal Sergeant – Maintained supplies, military equipment files and weapons for unit personnel; provided living arrangements, linen and security information for personal property; assisted with basic mail service functions; and performed light administrative duties. Manage Hazardous materials program for the storing, returning and dx of ordinance, oil drum, solvent-based paints, pesticides, petrol and kerosene, batteries.

Education

Strayer University, 1993-1995 Washington, D.C. Completed 59 credits towards a Bachelor’s Degree in Computer Science

Fairmont Heights High School, 1980-1983 Capital Heights, MD Diploma

Career Training

SkillPath, Excelling as a Highly Effective Team Leader Seminar, 2008

American Management Association, Building Maintenance Seminar, 1999

The Pacific Institute, Investment in Excellence Seminar, 1992

American Management Association, Customer Service Training, 1992

Additional Skills

Proficient in usage of the following machines:

Legal Key

Xerox Copiers – D95, D110, D125 and Docutech 6180

Fujitsu Fi-6770

Pitney Bowes Mail Equipment – DM 100 and 1000, Model A2000, 6100 and A1200, Paragon

Adobe Photoshop/Document Management Software

Lotus Notes, Excel, Microsoft PowerPoint, and Microsoft Word

GBC – Thermo-Binding and Spiral Binder

Federal Express Powership I, II, III, and cache.

References Available Upon Request

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