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Operations/Plant Manager

McKinney, TX
December 22, 2020

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J. Michael Redus


McKinney, TX

Summary: Operations Manager who is a US Air Force Veteran with strong educational background and extensive experience in Operations Management, Continuous Improvement, Quality Assurance, and Project Management in the Aerospace and Defense, Manufacturing, Consulting, and Distribution industries. Education:



Executive MBA (GPA 3.8 of 4)


Bachelor of Science in Engineering and



Operations Management Continuous Improvement Lean Manufacturing Quality Assurance Team Leadership Total Quality Management Six Sigma – Green Belt Process Analysis ISO 9001 and AS9100 Accomplishments:

Operations Management

– Managed airlift and support operations for the on-time movement of more than 7,000 missions, 2,500 tons of cargo, and 6,500 passengers per year in the Pacific arena on both military and civilian aircraft, showing professional judgment and organizational skills with flexibility to manage multiple priorities

– Responsible on a daily basis for more than $500M in aircraft, cargo, facilities, equipment, and the people and processes for manning and maintaining those assets for 12 – 25 daily on-time departures

– Conceptualized the idea of and created databases and reports to ensure that hundreds of personnel were 100% current in recurring training and qualifications, 100% of the time.

Continuous Improvement

– Used DMAIC method to lead teams to alter standardized workflow for missions arriving at Air Force bases, showing ability to address top level concerns and devise solutions. This launched the base to #1 facility in Pacific Arena two years running (saved $150k annual at that base; $7.5M for Air Force worldwide)

– Another process change, using Single Minute Exchange of Dies (SMED) saved 3 hours weekly (7.5% operational time)

– A process redesign at Avnet increased throughput of that operation by 800%

– A cycle type improvement of standardizing the monitoring and controlling of the airflow into a furnace saved an annualized $1.5M in the first three months by using less fuel and decreasing process cycle time

– Achieved Six Sigma Green Belt

Quality Assurance

– Re-engineering products and processes using Lean ideology improved production processes and products. At Raytheon, eliminated a 6% defect rate and another at 4%, saving in excess of $300,000 on a program.

– Improvements at Avnet using Poka-yoke concept to measure, cut, and ensure wire lengths made the process 100% effective and made Avnet one of their customer’s first “dock-to-stock” supplier

Project Management

– Orchestrated and led a base’s grandest annual air show to date. Was only given 9 months, 150 personnel, and a $100,000 budget. Based on community turnout (15,000+) and concessions ($200,000+), this was the most successful air show the base had ever conducted Professional Experience (Note: I have been continuously employed since graduating from the Air Force Academy, first in the Air Force, then in civilian corporations. The time gaps on my resume are the result of temporary and part-time jobs (humility) while pursuing my MBA and raising my three children (now adults). SELF-EMPLOYED – McKinney, TX 2015 – Current

Conducting deliveries and employed in part-time and other temporary assignments while pursuing permanent employment more aligned with my experience, skills, and education. USC CONSULTING GROUP – Dallas, TX 2015

Subject Matter Expert

Using Fishbone Diagrams, Earned Value Streaming, and Process Mapping, analyzed client’s operations to pinpoint opportunities for process improvements to increase throughput and reliability of operations, as well as improve and maintain the quality of products


Senior Quality Engineer

Led teams in analyzing process maps, and KPI’s to isolate opportunities for product and/or process improvements to increase the reliability and quality of products and customer satisfaction AVNET – Grapevine, TX 2007-2008

Manufacturing / Quality Engineer

Responsible for the analysis of technical content of manufacturing documents and making engineering and process recommendations to improve product quality

Continuous review of processes for receiving product, equipment utilization, inventory management and shipping

Contributed to organizational strategic plans developing long-range initiatives and identifying trends, setting benchmarks and action plans with clear outcomes. One improvement increased throughput 800%. TRINITY INDUSTRIES – Dallas, TX 2005-2006

Operations Analyst

Corporate point of contact for support to six remote barge manufacturing facilities across the U.S.

Conducted analyses of data and processes to identify continuous improvement opportunities

Initiated and conducted weekly teleconferences to monitor each plant’s production status and spread best practices

Communicated customer issues with operations team and devised ways of improving the customer experience, including resolving problems and close examination of product and process suggestions RAYTHEON – Dallas, TX 2001-2004

Quality Assurance Engineer

Managed the quality requirements of multiple Raytheon product programs in excess of $50M

Worked with and ensured employees and products complied with all contractual, industrial, and governmental standards and that production processes complied with instructions for the products’ assembly

Using Six Sigma DMAIC processes, made improvements including the elimination of one 4% defect rate and another at 6%, saving in excess of $300,000 for one program Military Experience:

UNITED STATES AIR FORCE (Honorable Discharge as Captain) 1990 - 1997 Operations Manager

Supported unit and deployment commanders by controlling the daily activities of their units to maintain high levels of operational and deployment readiness

Defined roles and responsibilities for new position in a flying squadron, setting the standard for that base

Provided critical daily oversight of personnel productivity, quality control, and safety measures while providing improvements in automation and system upgrades

Awarded the Commendation Medal, Achievement Medal, and two Outstanding Unit Awards in recognition of contributions to the Air Force

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