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Service Executive

Location:
Coimbatore, Tamil Nadu, India
Posted:
December 03, 2020

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Resume:

BHARATH KUMAR K

Email ID – adibty@r.postjobfree.com, Mobile No : +91-994*******.

At- Old No: 98/2 New No : 172, P.V.Koil Street, Royapuram, Chennai - 600013

Objective:

To succeed in an environment of growth and excellence which provides me job satisfaction and a confluence of personal and organizational goals.

Career Profile:

E-MERGE TECH GLOBAL SERVICES PVT LTD – [October 2016 – till date]

Designation : Business Development Executive

Service Period : October 2016 – till date

Sector : ITES – KPO – Key Opinion Leader

Department : BDM – Business Development & Management

Target Industry: Engineering & Life science – Corporate, Consulting & Database Firms

Job Description:

Making cold calls to the US companies and discuss about offshore services and our offerings

Responsible for generating quality leads

Identify potential clients, and the decision makers within the client organization.

Fixing up appointments for a Tele-con and a face to face appointment

Develop and sustain effective new business relationships with potential and existing clients in order to leverage and set up effective commercial deals

Present new services and enhance existing relationships & work with technical staff and other internal colleagues to meet customer needs.

Work with marketing staff to ensure that prerequisites (like pre-qualification or getting on a vendor list) are fulfilled within a timely manner.

Interacting with clients to understand their requirements [Until the project is delivered]

Conduct email campaigns & Follow up

Develop, implement, and manage business strategy

Complement the complete sales cycle

Prepare reports and maintain records of work accomplishments and coordinate the preparation, presentation, and communication of work-related information to the supervisor.

CMA CGM Shared Service Centre India – [March 2015 - September 2016]

Designation : Executive – Customer Service

Service Period : March 2015 - September 2016

Sector : Shipping & Logistics

Department : Export Documentation

Job Description:

Preparing Bill of Lading based on Shipping Instruction received from customer.

Audit the Bill of Lading before it sends to customer to avoid mistakes and customs fines.

Emailing to all the major Distributors in U.K, USA, South Africa, Australia, New Zealand.

Tracking of consignments till it reach the destination.

Direct communication with overseas buyers through calls and emails.

Communicating and follow up with the logistics agencies for required documentation.

To maintain co-ordination between related department.

Taking care of customer feedback/ Enquiry from all over the world through email and respond to them with 24 hours.

Direct communication with international suppliers, service providers, logistics companies, etc.,

Ability to work independently and meet deadlines.

Handle Amendment because of customer comes back with any changes on Bill of Lading.

Creating certificate for Detention/Demurrage based on agency request by checking free days.

To maintain SLA tat.

Educational Qualification:

Degree

Institute /School

University / Board

Year

Results

B.E(ECE)

Bhajarang Engineering College

Anna University, Chennai

2013

61%

HSC

St.Peter’s hr.sec.school,

Chennai-600013

Tamilnadu State board

2009

68%

SSLC

Kathivakkam hr.sec.school,

Chennai

Tamilnadu State board

2007

69%

Achievements:

Got Emerging employee award

Converted sample projects to live projects

Helped the company in maintaining & retaining clients

Training Undergone:

Software testing Course at QSPIDERS, Chennai.

Having good knowledge on SQL basics

Good knowledge in Functional, Integration, System, Smoke, Adhoc, Compatibility, Regression testing

Basics of java

Personal Details:

Name : Bharath Kumar K

Father’s Name : Kumarasamy C

Date of Birth : 24-June-1991

Sex : Male

Nationality : Indian

Languages Known : English, Tamil

Phone Number : 990264694

Location : Chennai

I do hereby declare that the statement given above is true to the best of my knowledge and belief.

Place: Chennai K Bharath Kumar



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