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Assistant Administrative

Location:
Accra, Greater Accra, Ghana
Posted:
September 27, 2020

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Resume:

Maureen Esi Abokoma Micah

P.O. Box ****, Accra, Greater-Accra Region

+233*********, +233*********

adggdq@r.postjobfree.com

Maureen Micah @MAUREENMICAH11 Maureen Micah

Professional Summary

Outgoing graduate with strong public speaking and communication skills seeks an administrative position. Possess strong writing and editing skills, some marketing experience and a drive to deliver fresh content to all clients.

Core Qualifications

•Communications Degree (Public Relations, Major)

•Marketing & Corporate Communications

•Article Creation, Writing, Editing

•Logic and Critical Thinking

•Business Strategy

•Administrative Support

Work Experience

Absa Bank Ghana Ltd., Customer Life Cycle Management (CLM) Department

(Call Agent / Telesales Representative) March 2019 - December 2020

Measured multiple customer related metrics

(Inactive, Excess, Dormant accounts, Cross-selling of Bank products and Insurance)

•Managed Customer Acquisition, On-boarding and developed solutions to satisfy customer needs

Freelance Voice-Acting (Voice Overs, Jingles) September 2018-February 2019

University of Ghana Human Resource and Organizational Development Directorate (H.R.O.D.D.)

National Service (Administrative Assistant) September 2016 - August 2017

•General administrative and clerical support including data entry, mailing, scanning and document copying

•Electronic and hard copy filing system maintenance

•Incoming correspondence opening, sorting and distribution

•Departmental Head Assist and Administrative Issues resolving

•Staff enquiry handling, document preparation and modifying including correspondence, reports, drafts, memos, emails

•Participant, Staff Training Programs, Meetings, Appointments scheduling and coordination assist

Ghana Broadcasting Corporation (GBC) Head Office, Accra

Corporate Affairs Department (Intern) July - August 2015

Client business opportunities brainstorms, research assistance, compilation and Corporate meetings minute-writing

Barclays Bank Ghana Head Office’ Accra High Street

Credit Operations Unit Department (Intern) May - August 2014

•Barclays loan packages and benefits communication to loan applicants

•Team member contribution in achieving Unit's set targets

Radio GIJ 97.7 MHz, Ghana Institute of Journalism (G.I.J.)

News Anchor February - May 2013

•Productions assistant; Local and International News Content

•Editorial meetings participation, research assistance and interview notes transcription

•News Reading and various tasks performance in News room running

Education

•Ghana Institute of Journalism (G.I.J.) 2012 - 2016

B.A. in Communication Studies (Public Relations, Major) Second Class Upper

•Wesley Girls’ High School, Cape Coast (W.G.H.S.) 2006 - 2009

Senior High School

•Riis Presby Model Junior Secondary School, Koforidua 2003 - 2006

Junior High School

•Kovoc Schools’ Complex, Madonna School, Koforidua. 1997 – 2003

Primary School

Other experience

Voice-Acting:

•Airtel IVR Project, with Inc. Multimedia (2017)

•Integrated Approach to Literacy, A Complement to the Teacher`s Guide (Village Communications Ltd. ` A Multi Media Production House)

•Fulfilling God`s Mandate, Bethel Baptist Church at 40 Documentary (2015)

•Kill the Beat Entertainment TV Talent Show; A Trinity Business Consult Production, Copyright (2016)

•The African Development Bank Ghana Story Video Documentary (1973-2013, 40 years of Inclusive Growth in Ghana, Copyright 2013)

•Brand Modelling (Waxup.ch African Prints Rain Boots, etc.)

•Acting, ushering & active team member; Roverman Productions (starred in `Forbidden’, an Ebo Whyte Play-2014)

Leadership experience

•Assistant Girls' Primary School Prefect, Kovoc School’s Complex

•Award Winner; “Voice of Gey Hey”; 2009 Levites Batch (Best Voice Talent Services to Wesley Girls’ High School, Cape Coast)

•MC (Gey Hey President Programme Inauguration) Wesley Girls' Senior High School, Cape Coast

•Miss Communicator 2013, First Runner-Up (Ghana Institute of Journalism)

•Miss Humanity Award; Highest Fund-raiser, 37 Military Hospital Urogenital Fistula Patients Surgery(Ghana Institute of Journalism)

•Registered Business’ Republic of Ghana, Certificate of Registration; Business Names Act, 1962

No. 151, Business Name (NEERUAM HACIM) - (2015, Jan. 23RD )

•Most Improved Boafo Certificate Award (Youth Challenge International; Canada and YMCA Ghana - 8TH Dec. 2010)

Clubs and Associations

•Institute of Public Relations, Ghana (IPR) - Student Membership Category (2012 )

•Roverman Productions (Be the Difference)-(2014- ...)

•Wesley Girls' Senior High School Cape Coast (Alumna)

•Girl Guide: Wesley Girls’ Senior High School, Cape Coast (Certificate of Membership, 2008/2009 Academic Year)

•Celebrants Incorporated; a Gospel singing ministration group (2008 )

•Church Choir Member (2010 )

Other skills

•Team management, Event ushering, Fund-raising, Voice-Acting (Jingles, Commercials, Documentaries, Event MC, News-reading, Singing, Rapping), Design Fine Arts (Drawing, Painting), Languages Spoken: English, Fante, Twi, (French, German-Beginner)

Volunteer activities

•Community Development and Active Participation in the Ghanaian-Canadian Mentorship Program; a Collaboration of Youth Challenge International; Canada, and YMCA Ghana to educate young students on The Millennium Development Goals And Good Adolescent Health Growth, STD's and STI's - (8TH Dec. 2010)

•Participant, African Centre for International Law & Accountability; A U.S.A. International Law Reporting Student Workshop in collaboration with the Faculty of Journalism, G.I.J., (12-14TH April 2016)

Interests

•Communication, Public Relations, Networking, Law, Office Administration, Technology,

Languages, Travel&Tourism

Reference:

•Mr. Gyau Odame Yaw; Lecturer/Advertiser, Departmental Hd.(Advertising)

Ghana Institute of Journalism (026-****-***)

•Mrs. Deborah Antwi (Content Manager), Ghana Broadcasting Corporation Head Office’ Accra, Corporate Affairs Department)

(024*******)

•Diana Sey (Partner Director at AFS Intercultural Exchange Programs) (026******* / 024*******)



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