LAKSHMI

#****/**, ****** **.*, **-Feet Road

Karam Chand wali Gali, Harjap Nagar

Mundian, Ludhiana-141014 (Punjab)

INDIA ; Mobile no :- +91-987**-*****

Email: adfhnf@r.postjobfree.com

About

Accomplished Business Leader with proven 18 years of track record in New Business

Development, Sales, Contract Management, Procurement, Operations Management,

Online Vendor-Buyer Coordination, Digital Marketing, Supply Chain Management, CRM,

Process Improvement, Change Management, Team Building and Marketing.

Experience

1) General Manager- Sales & Marketing / UNITED MARKETING CO. Ludhiana (Punjab) /

Mar 2014 to Till date

2) General Manager- Operations, Procurement & Marketing/S.K BIKES PVT.LTD, Ludhiana

(Punjab/ Oct 2009 to Aug 2013

3) General Manager- Operations / OM OVERSEAS, Panipat (Haryana)/ Sep 2006 to Sep-

2009

4) Accountant / MITTAL INTERNATIONAL, Panipat (Haryana) -A well-diversified Home

furnishing products export house and manufacturing company with 1500+ employee base/

June 2002 to August 2006

Education

1) Kurukshetra University / Post Graduate Diploma in Journalism & Mass

Communication.

2) Kurukshetra University / Bachelor of Arts / 2003

3) MahilaHaat e-pathshala / Certificate in Digital Marketing / 2020

4) MahilaHaat e-pathshala / Certificate Course in She Sales Force / 2019

5) MahilaHaat e-pathshala / Post Graduate Diploma in Supply Chain Management /

2018

6) MahilaHaat e-pathshala / Certificate in Search Engine Optimization / 2016

Detailed Work Experience

CURRENT ORGANIZATION

UNITED MARKETING CO. Ludhiana (Punjab) Duration-From Mar 2014 to Till date

Designation - General Manager (Administration)/Sales & Marketing/Purchase

KEY RESPONSIBILITIES

- PAN India Sales Management including Online Sales/Digital Marketing

- Lead, Direct and Manage Inbound and Outbound site operations

- CRM & Customer Delight

- Product Innovation, Design Development & Cost Calculation

- Maximize profitability through excellent customer services

- Maintaining Workplace safety, enhancing Team Efficiency, conducting regular Stock Audit of Company

Assets

- Relationship Management through effective Communication Skills with peers, executives and clients

- Performance Improvement, Policy Implementation, Grievance Redressal of staff and clients

- Human Resource Management, Staffing, Scheduling and Performance Appraisal

- Managed Revenue and expenses to ease Budget Constraints

- Managing Documentation, Licensing, Compliances, Tax Filling and Inspections

- Procurement, Vendor Management, Purchase, Supply Chain Management, Enhancing Delivery

Efficiency

- Sales Management

PREVIOUS ORGANIZATION

S.K BIKES PVT.LTD, Ludhiana (Punjab) Duration -From Oct 2009 to Aug 2013

Designation - General Manager (Administration & Purchase Officer)

KEY RESPONSIBILITIES

- Lead, Direct and Manage Inbound and Outbound site operations

- CRM & Customer Delight

- Product Innovation, Design Development & Cost Calculation

- Maximize profitability through excellent customer services

- Maintaining Workplace Safety, enhancing Team Efficiency, conducting regular Stock Audit of Company

Assets

- Relationship Management through effective Communication Skills with peers, executives and clients

- Performance Improvement, Policy Implementation, Grievance Redressal of staff and clients

- Human Resource Management, Staffing, Scheduling and Performance Appraisal

- Managed Revenue and expenses to ease Budget Constraints

- Managed Documentation, ERP Management, Licensing, Compliances, Bill Verifications, Cheque

Reconciliation, Tax Deduction-Filling and Managing Inspections

- Procurement, Vendor Management, Purchase, Supply Chain Management, Enhancing Delivery

Efficiency

- Sales Management

PREVIOUS ORGANIZATION

OM OVERSEAS, Panipat (Haryana)

Duration -From Sep 2006 to Sep-2009

Designation - General Manager

KEY RESPONSIBILITIES

- Lead, Direct and Manage Inbound and Outbound site operations

- CRM & Customer Delight

- Product Innovation, Design Development & Cost Calculation

- Maximize profitability through excellent customer services

- Maintaining Workplace Safety, enhancing Team Efficiency, conducting regular Stock Audit of Company

Assets

- Relationship Management through effective Communication Skills with peers, executives and clients

- Performance Improvement, Policy Implementation, Grievance Redressal of staff and clients

- Human Resource Management, Staffing, Scheduling and Performance Appraisal

- Managed Revenue and expenses to ease Budget Constraints

- Managed Documentation, ERP Management, Licensing, Compliances, Bill Verifications, Cheque

Reconciliation, Tax Deduction-Filling and Managing Inspections

- Procurement, Vendor Management, Purchase, Supply Chain Management, Enhancing Delivery

Efficiency

- Sales Management, Franchisee Management & Contract Management

PREVIOUS ORGANIZATION

MITTAL INTERNATIONAL, Panipat (Haryana)

(A well diversifiedHome Furnishing export house and manufacturing company with 1500+

employee base)

Duration -From June 2002 to August 2006

Designation- Accountant

KEY RESPONSIBILITIES

- Managed Documentation, ERP Management, Licensing, Compliances, Bill Verifications, Accounting,

Tally, Cash, Cheque Reconciliation, Invoicing, preparing Dispatch List, Tax Deduction-Filling and

Managing Inspections.

- Dispatch & Delivery Management.

- General Office Management

Skills & Endorsements

New Business Development, Sales, Contract Management, Procurement, Operations

Management, Digital Marketing, Supply Chain Management, CRM, Process

Improvement, Change Management, Team Management, Marketing, Account

Management, Business Planning, Market Research, Management Consulting and

efficiency in managing online meetings from multiple remote locations (Zoom Video

Conferencing, Google Meet, Facebook Group Meetings, Linked In Group Meetings,

What's App Business Meets, Attending Online Event Management)

IT Skills

Microsoft Office, Tally, FoxPro, ERP, Zoom Video Conferencing, Google Meet, Cloud

Data Sharing and Management, Identify Online Event Management and Social Media

Marketing-CRM, Order Tracking, Drop Shopping, and Online Shipping Management

Language Skills

- English: Professional

- Hindi & Punjabi: Mother Tongue Proficiency

- Kanada: Colloquial Proficiency

Volunteer Services

1) Volunteer, The Art of Living Foundation, Bangalore ( Karnataka)

2) Mahiri- Couture Label by slum women of South Delhi

3) Manager Operations- MahilaHaat – SHE Start Up ecosystem for NANO women

entrepreneurs of India

Interests

Driving, Meditating, and Community Service.

Signature

(Lakshmi)

Date:.Place: Ludhiana (Punjab)

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