Aaliyah M. Furqan

adetg7@r.postjobfree.com

Call Text-enabled 225-***-****

EDUCATION

Bachelor of Arts and Science, The University of Alabama

Major: Political Science Minor: International Studies/Global Studies

Languages: English, Japanese (writing/conversational)

EXPERIENCE

August 2017-

May 2020

October 2015 –

May 2017

Social Studies Instructor, 65 hours/week, Robert C. Hatch High School, Uniontown, AL

Goal: Adept at developing fundamental plans for 7th and 8th grade students.

Value: Dedicated to maintaining student engagement

My Contribution:

●Project student achievement and college/career readiness

●Helping dissolve student conflict amongst each other

●Maintaining a thriving environment that is conducive to learning

●Worked closely with IEPs and students with special needs

●Increased projected ACT scores of 8th graders by 3 points

Barista, 26 hours/week, Dunkin Donuts, Tuscaloosa, AL

Goal: Deliver high quality food and beverages quickly, affordably and conveniently in a welcoming environment.

Value: Improved conflict resolution and listening skills

My Contribution:

●Aided in making store a comfortable environment for foreign customers

●Was able to upsell and deliver results

●Successfully opened the store during times of understaffed constraints

●Trained new employees while supervising operations

November, 2014-

June, 2015

Sales Associate, 30 hours/week, Dollar General, Tuscaloosa, AL

Goal: To provide excellent customer service that would allow the customers to feel at ease while shopping

Value: Completed sanitary and safety training for safe workplace environments

My Contribution:

●Able to use communication skills to upsell on inventory

●Used language skills to communicate and aid foreign customers

●Performed cashier duties

●Maintaining overall store cleanliness

August, 2011– July, 2013

Customer Service Representative, 30 hours/ week, Louisiana Workforce Commission, Baton Rouge, LA

Goal: To provide Louisiana residents with excellent customer service, to make sure all claims are imputed into the computer, and to ensure complaints and questions are addressed and answered

Value: Able to aid the state by collecting and sorting client data which increased process efficiency

My Contribution:

●Scheduled meetings with clients

●Batched files

●Used language and communication skills to proficiently help customers

●Filed important PDFs using Xerox machine

HONORS AND ACTIVITIES

YM Sisters Organization

Global Diversity Certificate

BRYC (Baton Rouge Youth Coalition) Alumna

Gates Millennium Scholar and Alumna

Red Cross volunteer

National Council of Negro Women

Black Student Union

Muslim Student Association

Teach For America – Alabama 17’ Alumna

JACL Kakehashi Project

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