SANDEEPA S NAIK
C A R E E R O B J E C T I V E
Looking for a challenging position in Logistics, Procurement, Supply Chain and E-Commerce, where I can make effective use of Logic management skills for the growth of the organization. S U M M A R Y
A dedicated Logistics professional successful at managing Operations for Logistics, such as Purchase Order, Sales Order, Export, Import, Inventory, Order Fulfillment, Inward, Outward and Customer Service. Excellent problem solving and interpersonal skills. Focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue.
P R O F E S S I O N A L E X P E R I E N C E
1) AKNA GROUP – Bangalore June 2019 to till date
Senior Executive – Operations
Tax Invoice raise and process the same for Customers.
Prepare Purchase Order for office supplies and packing materials.
Coordinate with Vendors for the supply of the products on time.
Track stocks of office supplies and place Orders when necessary.
Preparing Delivery Challan (DC) & Goods Received Note (GRN).
Keep track of all incoming and outgoing shipments.
Packing & prepare outgoing shipments timely according to packing list and schedule.
Oversee the day-to-day operation in the warehouse, such as inward, outward and Inventory.
Daily basis sending Inventory closing stock, dispatch details, marketing material report to Management.
Handle bookings for Bus, Flight, Hotel, Holiday packages etc.
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Explain guarantee, special rate, cancellation policies to callers and walk-in Customers.
Monitor and maintain office equipment, Inventory supplies and order replacement supplies as needed.
Conduct clerical duties, including filing, answering phone calls, responding to emails, and preparing documents.
Maintaining general office files, including job files, Vendor files, and other files related to the company’s operations. 2) KERALA AYURVEDA LTD – Bangalore Aug 2015 – May 2019 Sr. Executive – Logistics & E-Commerce
Oversee complete E-Commerce Operations from Shipment receipts to Order Management, Picking, and Order fulfillment.
Managing front and back-end Website Operations - Order Processing, Inventory Management, Content Management, Customer Invoicing, Payment Gateway, Order’s Follow-up with Delivery Partners.
Oversee Warehouse Operations to exceed expectations for productivity, daily workflow, product availability & accuracy.
Maintain the overall product catalogue for all Marketplace platforms.
Upload new products on various online portals including Indian and International Marketplaces.
Regularly maintain inventory on all websites and manage promotions.
Coordinate with logistics team to ensure orders are dispatched on time.
Preparing NDR (Non-Delivery Report) & RTO (Return to Origin) Report.
Processing Purchase Orders fulfillment, dispatching and updating Docket Numbers.
Respond to customer and supplier inquiries about order status, changes, or cancellations.
Customer correspondence, feedback & Complaints Management to focus on Customer Communication.
Review Orders for completeness according to reporting procedures and forward incomplete Orders for further processing.
Calculate Order costs, charges and forward the Invoices to appropriate accounts.
Monitor Inventory transactions at warehouse facilities to assess receiving, storage and shipping.
Troubleshoot and resolve Customer issues relating to supply of products. 3) KEMS AUTOCOMPONENTS LTD – Bangalore May 2012 to July 2015 Senior Executive – Logistics
Manage purchase request form external and internal customers.
Prepare all International Documentation for Import and Export the Shipments.
E-mail Suppliers, Carriers, and Customers with shipping updates.
Write and provide quotes for International and Domestic Orders.
Keep logs and records of warehouse stock, executed Orders etc.
Maintenance and update list of approved suppliers and evaluate suppliers according to the time schedule.
Collecting Payments or Assisting Accounting Department to Collect the Payments with all Parties.
Arranging Transports to Export all International and Domestic Orders.
Keep proper minimum Inventory stock to support production operations.
Plan and track the shipment of final products according to Customer requirements.
Shipment tracking and updating the same for Customers on timely basis. 4) MENZIES AVIATION (INDIA) PVT LTD – Bangalore June 2010 to April 2012 Counter Executive - Operations
Generate Invoices for International and Domestic Orders.
Match Air Waybill Weights & Dimensions for International and Domestic Orders.
System Documentation for International and Domestic Orders.
Manifestation for both Domestic Outbound & Inbound Shipments.
Preparing Export & Import loading Manifest and handover to Airline Supervisors.
Airline Documentation with HERMES Software & Filing for IGM & EGM.
Preparing the Day to Day Tonnage Reports & reporting to Shift Supervisors.
Cross check Airway Bills details before we handover to Airline Supervisors.
Delivery note generating for deliver the Shipments for Customers. E D U C A T I O N
Master of Business Administration - 2016 (Accounts & Finance - Manipal University) Bachelor of Commerce – 2009 (Mangalore University) PUC – 2006 (Karnataka Pre-University Board)
SSLC – 2004 (Karnataka Secondary Education Examination Board) C O M P U T E R S K I L L S
MS Word, MS Excel Advanced, MS Power Point, Outlook Express, V Lookup, Pivot Chart & Table, Labeling, Proper, Data Filter, Google Docs, Google Sheet, Slack, Image Resize and Windows etc. H I G H L I G H T S
o Order Management o Procurement
o Logistics Network Analysis o Team Leadership
o Rate Negotiation o Cataloguing
o Materials Planning o Vendor Management
P E R S I O N A L P R O F I L E
Father Name Sadashiva Naik
Date of Birth 30th July 1988
Marital Status Single
Linguistic Skills English, Hindi & Kannada.
Interest & Hobbies Playing Cricket, Driving, Outdoors, Traveling, Listening Music etc. D E C L A R A T I O N
I hereby declare that the Information furnished above is true to the best of my knowledge & I bear the responsibility for the correctness of the above-mentioned.
Place: (Sandeep Naik)