TECHNICAL SUPPORT ENGINEER
A total 4+ years of experience in windows system administration combined with 2+ years of experience in full-time Technical Support Engineer to manage and maintain mixed cloud server environment (Windows/Linux).
Master Of Computer
Application in Dhanalakshmi
College of Engineering,
Bachelor Of Computer
Application in A.M Jain
HSC in Sri Vishwa vidyalaya
MAY 2018 - PRESENT
TRADESOCIO INDIA PVT.LTD, CHENNAI
TECHNICAL SUPPORT ENGINEER
Installing, configuring and troubleshooting on Windows server/Linux. Installing, configuring and Managing Active Directory, DNS, DHCP, FTP, Group policy.
Installing software packages using YUM and RPM.
Knowledge on LVM, LEMP, SSH, Firewalld, Iptables.
Configuring Network File sharing using NFS, Samba. Knowledge on MySQL cluster.
Knowledge on EC2, EBS volume, VPC Peering, Security groups, routing tables, Elastic IP's in AWS.
Knowledge on subscriptions, resource groups, VM, Vnet, storage account in Azure.
Be responsible for the application monitoring and escalate to API team in case of any issue found after preliminary remedy steps. Launching Amazon EC2 Cloud instances using Amazon Images. Creating resource groups and launching virtual machines in Azure. Remote login to Virtual Machines to troubleshoot, monitor and deploy applications.
Installation, configuration, and maintenance of Linux/Windows services such as nginx, MySQL, SAMBA, IIS, MS SQL and FTP.
Perform Application migration using SVN and GitHub. Perform Database backup and restore on MSSQL and MySQL. Install, configure and manage icinga server to monitor overall health of the production environment.
Creating linked server between MSSQL to MySQL and MSSQL to MSSQL.
Manage SSL certificates inclusive of certificate creation, expirations, renewals, and certificate installations.
Configuring VPN profile for users.
Responsible for configuring cron jobs on servers.
Retrieving deleted user account from AD recycle bin. Installation, configuration and maintenance of AD User account creation, deletion & troubleshooting account lockouts, login issues. Implementation of Fine grain Password Policies and Delegate Control. CERTIFICATION
Redhat Certified System
Certification ID: 170-161-566
Tradesocio offers financial institutions a set of customizable technological solutions that drive the future of investment management. Roles and Responsibilities:
Date of Birth : 18-04-1992
Marital Status : Single
Languages : English,Tamil,Telugu
Net connect Pvt.Ltd
Roles and Responsibilities:
Overall IT and asset maintenance of visa application centers. Deploying windows operating system through WDS.
Working knowledge on Cisco routers & switches.
Good knowledge on routing protocols (RIP, EIGRP, OSPF) Responsible to join system into Domain.
Password resetting and account unlocking.
Installation of software using Group policy.
Troubleshooting network related problems.
Troubleshooting printers (ICR, Barcode, LaserJet, Dot matrix). Troubleshooting hardware and software issues.
Configuring network printers.
Configuring and troubleshooting of outlook 2007 & 2010. Assigning share folder access permission.
User data backup and restore.
Remote support through VNC, Team viewer etc.
Strong knowledge in IP address and protocols.
ADDITIONAL COURSES MAY 2016 - APR 2018
Completed Cisco Certified
Network Associate (CCNA)
course from Sansbound
Solutions Private Limited.
Certified Solution Expert
(MCSE) course from
Sansbound Solutions Private