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Engineer Contact Details

Location:
Chennai, Tamil Nadu, India
Posted:
August 02, 2020

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Resume:

SRINIVASAN

TECHNICAL SUPPORT ENGINEER

CONTACT DETAILS

880-***-****

ade01q@r.postjobfree.com

**/*** ****** ****

West Tambaram,

Chennai- 600045.

PROFESSIONAL SUMMARY

A total 4+ years of experience in windows system administration combined with 2+ years of experience in full-time Technical Support Engineer to manage and maintain mixed cloud server environment (Windows/Linux).

PROFESSIONAL EXPERIENCE

VERSION CONTROL

SVN

GitHub

MONITORING TOOL

Icinga

EDUCATION

2015

2012

2009

Master Of Computer

Application in Dhanalakshmi

College of Engineering,

Chennai.

Bachelor Of Computer

Application in A.M Jain

College, Chennai.

HSC in Sri Vishwa vidyalaya

matriculation, Chennai.

MAY 2018 - PRESENT

TRADESOCIO INDIA PVT.LTD, CHENNAI

TECHNICAL SUPPORT ENGINEER

Installing, configuring and troubleshooting on Windows server/Linux. Installing, configuring and Managing Active Directory, DNS, DHCP, FTP, Group policy.

Installing software packages using YUM and RPM.

Knowledge on LVM, LEMP, SSH, Firewalld, Iptables.

Configuring Network File sharing using NFS, Samba. Knowledge on MySQL cluster.

Knowledge on EC2, EBS volume, VPC Peering, Security groups, routing tables, Elastic IP's in AWS.

Knowledge on subscriptions, resource groups, VM, Vnet, storage account in Azure.

Be responsible for the application monitoring and escalate to API team in case of any issue found after preliminary remedy steps. Launching Amazon EC2 Cloud instances using Amazon Images. Creating resource groups and launching virtual machines in Azure. Remote login to Virtual Machines to troubleshoot, monitor and deploy applications.

Installation, configuration, and maintenance of Linux/Windows services such as nginx, MySQL, SAMBA, IIS, MS SQL and FTP.

Perform Application migration using SVN and GitHub. Perform Database backup and restore on MSSQL and MySQL. Install, configure and manage icinga server to monitor overall health of the production environment.

Creating linked server between MSSQL to MySQL and MSSQL to MSSQL.

Manage SSL certificates inclusive of certificate creation, expirations, renewals, and certificate installations.

Configuring VPN profile for users.

Responsible for configuring cron jobs on servers.

Retrieving deleted user account from AD recycle bin. Installation, configuration and maintenance of AD User account creation, deletion & troubleshooting account lockouts, login issues. Implementation of Fine grain Password Policies and Delegate Control. CERTIFICATION

Redhat Certified System

Administrator

Certification ID: 170-161-566

PROFESSIONAL SKILLS

Tradesocio offers financial institutions a set of customizable technological solutions that drive the future of investment management. Roles and Responsibilities:

TICKETING TOOLS

Zoho ticket

HP ticket

PERSONAL PROFILE

Date of Birth : 18-04-1992

Marital Status : Single

Languages : English,Tamil,Telugu

Net connect Pvt.Ltd

DESKTOP ENGINEER

Roles and Responsibilities:

Overall IT and asset maintenance of visa application centers. Deploying windows operating system through WDS.

Working knowledge on Cisco routers & switches.

Good knowledge on routing protocols (RIP, EIGRP, OSPF) Responsible to join system into Domain.

Password resetting and account unlocking.

Installation of software using Group policy.

Troubleshooting network related problems.

Troubleshooting printers (ICR, Barcode, LaserJet, Dot matrix). Troubleshooting hardware and software issues.

Configuring network printers.

Configuring and troubleshooting of outlook 2007 & 2010. Assigning share folder access permission.

User data backup and restore.

Remote support through VNC, Team viewer etc.

Strong knowledge in IP address and protocols.

ADDITIONAL COURSES MAY 2016 - APR 2018

Completed Cisco Certified

Network Associate (CCNA)

course from Sansbound

Solutions Private Limited.

Completed Microsoft

Certified Solution Expert

(MCSE) course from

Sansbound Solutions Private

Limited.



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