To obtain a job within my chosen field that will challenge me and allow me to use my education, extensive skills and past experiences in my way that is mutually beneficial to both my myself and my employer, and allow for future growth and advancement.
Knowledge of business environment
Basic math and computer skills
Valued team player
Excellent Communication Skills
Problem Solving skills
ACADEMIC AND PROFESSIONAL QUALIFICATIONS
Grade 12 Certificate, Parklands Secondary School, Lusaka, 2011-2013.
Grade 9 Certificate, Bayuni Basic School, Lusaka, 2009-2010.
Grade 7 Certificate, Bayuni Basic School, Lusaka, 2007-2008.
Bachelors Degree in Business Administration, University of Lusaka, 2016 – 2020.
Tech Mahindra Limited as an MTN call center agent from 12th May 2015-19 August 2015.
- Handing and Resolving Customer complaints.
- Answering Calls proffessionally and customer inquiries.
- Marketing products to customers.
ISON Zambia Limited as an MTN call center executive from 20th August 2015- 12th February 2016.
- Resolving customers internet Related Complaints.
- Providing product and service information to
- Identifying and escalating issues to supervisors.
Date of Birth: 16th October, 1995.
NRC Number: 351068/10/1
Makeni Kankole Plot 28
ZANINGE MAMB0NYA MANDA