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Customer Service Specialist

Ottawa, ON, Canada
May 18, 2020

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To bring energy, passion, skill,

and initiative to the workplace. I

love to serve my community and

continue learning new things. I

take great care in the work that I

do, to ensure that the job is

completed efficiently and



52 Helena St.

Ottawa, ON






September 2019 – Present

Sales Associate [Key Holder] • GNC • St. Johns, NL

Offer expert advice on health and wellness supplements to customers. Assist with manger in duties such as inventory, stock, filing, etc. April 2019 – September 2019

Host • Holiday Inn • Niagara Falls, Ontario

Facilitate busy hotel dining room during peak hours. Greet and seat guests. Organize and proper seating arrangements according to dining room layout and server sections. Adapt to customer requests, reservations, etc. Occasional assist in serving tables and working bar.

May 2018 – October 2018

Server/Bartender • Sauble Dunes • Sauble Beach, Ontario

Greet and seat guests. Take drink and food orders and serve them. Serve alcoholic beverages in fast-paced bar setting.

2010 – 2015

Counsellor/After School Instructor • YMCA • Kitchener, Ontario

Plan, organize, and execute children/youth curriculum for after school and summer programs, while facilitating a fun, safe, and educational atmosphere. EDUCATION

Tyndale Seminary, Toronto, Ontario

M.T.S. (Master of Theological Studies), Psychotherapy Major Emmanuel Bible College, Kitchener, Ontario

B.R.E. (Bachelor of Religious Education), Counseling Major COMMUNICATION

Professional freelance content writer (2014-Present)

Published Poet/aspiring Novelist.

Public Speaking Award winner in high school.


Celebrate Recovery

One year Internship: facilitating children/youth program with those who have special needs, at a church each week. Duties included curriculum writing, teaching, and general supervision.

Christian Horizons

Café Coordinator: Planning and facilitating weekly café at college where adults and youth with disabilities meet each week for social gathering. N/C

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