Customer Service Manager

Objective:

To obtain a full time position in a company that has career advancement opportunities. To fully utilize my skills and excel my professional education.

Qualifications:

·Strong PC Skills in Microsoft outlook, word, Excel and Power Point

·Interpersonal and relationship building skills

·Demonstrated ability to leverage analytics as part of problem solving

·Ability to work both independently and within a team environment.

·Criminal Background Checks.

Education:

·Graduated from Independence High School May 2017

·Glendale Community College – Aug 2017- 2018

·Estrella Community College – Jan 2019- Present

Job Experience:

November -2018 2019 –June AutoZone Part-Time Automotive Parts Associate/Asst. Manager

·Customer service- Mechanical aptitude with knowledge of body work, frame damage and minor mechanical repairs.

·Track, receive, inventory and distribute all parts in a timely manner so as to meet all customer vehicle delivery expectations.

·Retail and Inventory Reporting/ Secure and control all parts and supply inventory to minimize loss or shrinkage

·Cashier- Perform other duties as assigned by management

·Maintain neat and orderly work space

·Provides parts support to service department

July 2017- Mar 2018 Costco Wholesale Retail/Inventory Associate

·Checking in and posting of orders into inventory utilizing parts scan technology

·Provide exceptional service to all customers and vendors

·Assist in maintain perpetual inventories

·Help maintain cleanliness and professional appearance

·Assist with daily inventory, receiving, stocking and shipping

·warehouse stock, locating merchandise, store maintenance

·Visible demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

Nov- July 2017 Auto Market AZ Inspection/Emission driver, Sales Rep

·Marketing and public relations/ Vehicle inspection/detail/ purchaser

·People management/Inventory- Knowledge of the automotive af termarket industry is an asset

Sept- Nov 2016 Gila River Arena Temp/on call-only when needed

·Customer service/Housekeeping/Inventory Stock

Summer Job:

June-Aug 2016 William Barta 612-***-****

·Minor house work, Landscape, Small project- Rock alignment/moving

June-Aug 2015 Jose Aguila Painting 602-***-****

·Painter/Handyman duties/clean ups, helped prepare jobs for painting

·Tape cover up, Scraping, Removing wall paper

References upon Request

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