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Customer Support Leader with Escalation Expertise
Columbus, OH
... Technician – PCCW Teleservices May 2000 – Oct 2017 • Provided technical and customer support in contact center environments EDUCATION University of Phoenix – Desktop Support DeVry University – Computer Information Systems Dover High School – Diploma - May 13
... Technician – PCCW Teleservices May 2000 – Oct 2017 • Provided technical and customer support in contact center environments EDUCATION University of Phoenix – Desktop Support DeVry University – Computer Information Systems Dover High School – Diploma - May 13
Efficient Administrative Professional with Security Clearances
Columbus, OH
... Office Suite, Google Workspace, Microsoft Dynamics 365, ServiceNow, Salesforce, Kronos, Taleo, Slack Technical Support: Remote Desktop, Windows OS, Network & Hardware Support, IVR Systems Office Management: Data Entry, Email Management, Scheduling, ... - Apr 20
... Office Suite, Google Workspace, Microsoft Dynamics 365, ServiceNow, Salesforce, Kronos, Taleo, Slack Technical Support: Remote Desktop, Windows OS, Network & Hardware Support, IVR Systems Office Management: Data Entry, Email Management, Scheduling, ... - Apr 20
Results-Driven E Commerce Analytics Professional
Lewis Center, OH
... CERTIFICATIONS • ITIL (InformaUon Technology Infrastructure Library) V4 FoundaUon CerUficate in IT Service Management May 2021 • QUAD cerUficaUon by Pearson May 2019 • CITE Cypress Authoring cerUficaUon by Pearson May 2019 • Alfresco CerUficaUon by ... - Apr 20
... CERTIFICATIONS • ITIL (InformaUon Technology Infrastructure Library) V4 FoundaUon CerUficate in IT Service Management May 2021 • QUAD cerUficaUon by Pearson May 2019 • CITE Cypress Authoring cerUficaUon by Pearson May 2019 • Alfresco CerUficaUon by ... - Apr 20
Assistant Property Manager - Administrative Leader with 25 Years
Columbus, OH
... I completely our payroll biweekly using QuickBooks Desktop. In addition I used online QuickBooks to file our Taxes and Printed W-2’s and 1099 for out individual contractors. I was the person who wrote office Policies and Procedures to ensure we ... - Apr 20
... I completely our payroll biweekly using QuickBooks Desktop. In addition I used online QuickBooks to file our Taxes and Printed W-2’s and 1099 for out individual contractors. I was the person who wrote office Policies and Procedures to ensure we ... - Apr 20
Cloud-Customer Engineer
Columbus, OH
... TECHNICAL SKILLS: • Technical Skills Linux Administration, Security, Troubleshooting, TCP/IP, DNS, VPN, firewalls, load balancers • Cloud & Automation AWS, DevOps, Cost Optimization, Google Cloud, Azure, CI/CD, GitLab • Databases SQL, PostgreSQL, ... - Apr 16
... TECHNICAL SKILLS: • Technical Skills Linux Administration, Security, Troubleshooting, TCP/IP, DNS, VPN, firewalls, load balancers • Cloud & Automation AWS, DevOps, Cost Optimization, Google Cloud, Azure, CI/CD, GitLab • Databases SQL, PostgreSQL, ... - Apr 16
DevOps Engineer - AWS, Kubernetes, Terraform Expert
Columbus, OH, 43235
... Basic understanding of ITIL principles and service management methodologies. Competent in configuring and managing file ... Engineered hybrid cloud networking solutions using Azure ExpressRoute and VPN Gateway, enabling secure communication between ... - Apr 05
... Basic understanding of ITIL principles and service management methodologies. Competent in configuring and managing file ... Engineered hybrid cloud networking solutions using Azure ExpressRoute and VPN Gateway, enabling secure communication between ... - Apr 05
Technical Program Manager and Application Owner
Columbus, OH
... TPX UNIX Connect Direct / NDM Help Desk ITIL Disaster Recovery Tomcat Managed File Transfer EXPERIENCE JPMORGAN CHASE Application Owner / Technical Program Manager I help manage the portfolio of third party applications used throughout CCB DCE. ... - Mar 31
... TPX UNIX Connect Direct / NDM Help Desk ITIL Disaster Recovery Tomcat Managed File Transfer EXPERIENCE JPMORGAN CHASE Application Owner / Technical Program Manager I help manage the portfolio of third party applications used throughout CCB DCE. ... - Mar 31
Technical Help Desk Specialist Resume
Columbus, OH
... & Data Confidentiality Practices ServiceNow, Salesforce, Autotask, Service Desk Plus Active Directory & Desktop Support Office 365 & VPN (Global Protect) AWS Console & Cloud Monitoring Windows & Limited macOS Support Ticket Tracking & Knowledge ... - Mar 21
... & Data Confidentiality Practices ServiceNow, Salesforce, Autotask, Service Desk Plus Active Directory & Desktop Support Office 365 & VPN (Global Protect) AWS Console & Cloud Monitoring Windows & Limited macOS Support Ticket Tracking & Knowledge ... - Mar 21
Senior Technical Support Engineer with 15+ Years Experience
Canal Winchester, OH
... * Performed troubleshooting of VPN connections for employees in the field and insurance agents. * Used GoToAssist to remotely connect to users' computers for more effective troubleshooting. * Entered information about customer calls into the HP ... - Mar 13
... * Performed troubleshooting of VPN connections for employees in the field and insurance agents. * Used GoToAssist to remotely connect to users' computers for more effective troubleshooting. * Entered information about customer calls into the HP ... - Mar 13
Administrative Support Professional Resume Title: Senior
Columbus, OH
... Answer incoming Calls and directed them to correct deparment Open and distributed mail Paid bills using quickbooks desktop,Processed payroll for Ohio BWC and filed quarterly unemployment compensation when due. Filed Taxes using Turbotax and ... - Mar 12
... Answer incoming Calls and directed them to correct deparment Open and distributed mail Paid bills using quickbooks desktop,Processed payroll for Ohio BWC and filed quarterly unemployment compensation when due. Filed Taxes using Turbotax and ... - Mar 12